outlook 2007 tools menu missing

[sabsac]

I have office 2007 installed on my windows 7 64 bit machine. my tools menu allong with menu bar has gone missing from outlook 2007 program. how to restore it back? i cant seem to find the acount setting button without it.

 

[pjw001]

I am having trouble, with my aged eyes, figuring out quite what is missing. Is it the bar that starts "File Edit ..."?

Try Alt+V and hover over Toolbars and then select them all and see what pops up.

 

[sabsac]

yes you are correct pjw001

 

[sabsac]

the option to checkmark or uncheck " show standard and formatting tollbars ... i" is greyed out!

 

[pjw001]

Thanks for the screen grab. I can actually read that.

I used the "Toolbars" tab shown on you picture. Have you tried that?

The "Show standard ..." is also greyed out on my screen.

 

[sabsac]

It is not working. and whats with greyout portion? how to enable the tools menu?

 

[pjw001]

Have you tried this?

Click Alt+V, hover over Toolbars and then select them all and see what pops up.

 

[sabsac]

I sorted out the problem myself by doing some research on windows forum online. we have to go to this folder C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\ and rename outcmd.dat to outcmd.old while outlook is closed. when we reopen outlook 2007 the menu and tools menu are all back.