Outlook 2007: New emails going to Contacts rather than Inbox 1

[tsb49]

Help! A user accidently got her new emails going into her Contacts area rather than into the Inbox by dragging an email into her contacts as a method for getting the emails into it as a distribution list. (Do not ask me why, I do not know!?) Anyway, I have not been able to come up with a way to correct the issue. Does anyone have a solution? Thanks.

tsb49
YWCA of Greater Lafayette

 

[jvilla80]

check to see if she accidentally created a rule for her emails to be placed in the contacts folder.

 

[tsb49]

Thanks! There had indeed been a rule created. I unchecked it and deleted it so the problem should be fixed. I am currently testing it. Once again, thanks for the solution.

tsb49
YWCA of Greater Lafayette
tbridgham@ywcalafayette.org