Outlook 2003

[kwokkman]

I am using outlook 2003 with Word 2003 as an editor. After a few hours of use, there is a 45 sec delay when open email or create a new one. If I closed outlook and reopen it, it works fine for a few hours. I had already rebuilt the PC and the problem remains. There is no spyware or virus.

Thanks
Kwok

 

[CorBlimeyLimey]

Do you still get the delay if you do not use Word as the editor?

& all the best.

 

[kwokkman]

No.. only with Word as an editor. It is very important for me to have this feature.

Thanks

 

[CorBlimeyLimey]

You could try adding more RAM & increasing your Virtual Memory, but the simplest & cheapest way is to continue re-starting Outlook every hour or so. It should only take a few seconds.

& all the best.

 

[kwokkman]

The computer already has 1gb of ram. I know about the restarting outlook as a temporary solutions. Is that the only solution? I know others who is using word as the editor, but are not having any problem. They even has less ram.

 

[CorBlimeyLimey]

Are you running any other programs? It sounds like you have a "leaky application". Try doing a search for memory leak.

& all the best.

 

[ADW2005]

It sounds like another program is being run when you open word - I know with office 2003 there is a lot more integration from anti-virus software - Do you have any AV running?

 

[kwokkman]

Yes.. Norton Antivirus (Enterprise)

Please keep in mind that the pc was working fine (w/ Norton).

Thanks
Kwok