Outlook 2003 sent email not formatting HTML correctly

[XPisfree]

Outlook 2003 has 3 email sending formats; plain text, RTF (which I avoid), and HTML. They used to work fine, but now when I send HTML formatted emails with links or copy/pasted material from a webpage, no-one (including myself when I tested it) is receiving the mail in a properly formatted style. All the pictures are removed and attached and any links are added in "<..>" style after the hyperlink text. Even the sent copy is filed this way so it's definitely not on the receiving end. All options in Outlook are set to html with user defined encoding on a hotmail account. I've flicked every switch on Outlook and even re-installed, but no joy... I'm going spare - as an IT dude it's not encouraging to my clients to have them receiving junk from me.

 

[XPisfree]

fixed it! If you have this problem - If your own address is in contacts, open it up and dbl-click the email address. On "internet format", select "Let outlook decide..".

My own email address was set (mysteriously) to "send plain text only", which means it converted all my sent emails to plain text before sending them off. Then when I cc'ed myself and read the email to check for the error, it would reconvert it into html format since I had "Use Word 2003 to read emails" selected, so it would look like the emails had been sent with formatting on...

 

[blue13x]

Hi there, I seem to be having the same problem with a client of uors, but your answer didn't seem to work for me. I opened contacts and double-clicked the email address but there was no 'Internet Format' tab or button... Help!!!