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outlook 2003 rules not working

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grey580

Programmer
Jul 8, 2004
58
US
we are using call pilot desktop messaging 2.01 so that employees can get their voicemails via outlook 2003.
and we would also like to keep a copy of every single voicemail that comes in and put it in a seperate folder so that management can go back and refer to messages.

we have tried writing rules in outlook to accomplish this however the rules will not work. it seems that the call pilot software converts the message to soemthing other than an email. the messages have no headers or anything.

anyone have any clues?
 
If outlook is setup as exchange then you would beable to download stores and create seperate folders to store your messages. You can send .vbk files to a internet mail and it would show up as .wav file however you would only beable to respond with text messages. My messages are sent via LDAP and then forward to internet email back to my inbox and auto reply if rules are met.
 
out look is set up as exchange. however we are using the callpilot form.

I worked out a solution for us in just making another entry using imap to get the messages on the callpilot. then when those come in i set up a rule having them store a copy of the message in a personal folder.
 
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