Outlook 2003 'Cannot Open Folder Error'

[dylanwhite]

Please help.

I have Office/Outlook 2003 installed on my WXP Pro machine.
I have 2 profiles on the box, one is able to open and use Outlook but the other, my profile cannot open outlook.

I get the following error:

'Cannot Start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this persists.'

I have tried the following to resolve:
1. Copied my outlook .pst file to another directory.
2. Completely remove all files from my \ApplicationData\Microsoft\Outlook directory and uninstall Outlook completely.
3. Reinstall Outlook and create a new .pst file. With this i obviously lost all my previous data but could open outlook and start again. That is..until i rebooted my machine and then was faced again with the same, above error.

Does anyone know what this is and how i can resolve it?

Your help would be much appreciated.

Regards

Dylan

 

[arbytech]

Have you tried running the repair for the inbox? For Outlook 2003 I think it should be under start\programs\accessories\inbox repair tool.

 

[dylanwhite]

I have tried the repoair tool as well. Same problem. Ok until i reboot.

 

[tsuji]

Hello dylanwhite,

Check out the ms q822503:

http://support.microsoft.com/default.aspx?scid=kb;en-us;822503

regards - tsuji