Outlook 2003 cannot connect to the Exchange

[pug206]

Hi,

I've just bought a new laptop running Win XP and Office 2003. I've connected this to our network and have registered the computer on the domain.

When ever I try to open Outlook it displays a box saying Migrating, Then a message appears saying that outlook must be online or connected. I have checked all connection settings which seem to be fine.

I've looked at all the settings I can and can't find any reason for this. Could some body help??

 

[dafricano]

Have you checked the server name? How many Exchange Servers do you have in your domain?

 

[pug206]

Only the one Exchange server. I've checked the name of it and have confirmed the settings on a different computer and that one works.

 

[paulha]

Is outlook set to run in cached mode ? Im not sure if this will affect it or not, but it is worth a try

Mailbox properties, advanced, advanced tab, cached mode tickbox

 

[pug206]

It was, so I changed it and still getting the same result

 

[paulha]

Does ipconfig /all produce the results you would expect to see ? correct IP, DNS etc ?

 

[pug206]

An ipconfig gives all the correct info, I can ping and telnet to the exchange.

 

[dafricano]

Try blowing away the users profile(after backing up needed items) and recreate the profile. MAPI setting may be corrupted.

 

[paulha]

Does the account you are using to set up the outlook have administrative rights on the laptop ?