TechInNeed
IS-IT--Management
Please,
I need urgent help.
I am running an Exchange 2000 server with Outlook 2002 clients.
The needs and wants are simple, but achieving them seemed to be more difficult than I assumed. All help would be greatly appreciated.
This is in regards to creating and filing contacts. Basically, users want to be able to file contacts in the "Contacts" folder in the following format:
"CompanyName - ContactName"
ex. "Microsoft - Bill Gates"
This can be achieved fairly easy by filling in the "File As" field in the "New contact window" as "Microsoft - Bill Gates". All this is good cause when the user clicks on the "Contacts" folder the contact name appears as "Microsoft - Bill Gates". However, when you try to add that same contact via the "To" field when composing a new message, it is filed as "Bill Gates" (because this is how it appears in the "Full Name" field).
I can fix this by changing the "Full Name" field to have the "First" name be "Microsoft - Bill Gates", and it will work fine. But when it comes to mail merging, then this becomes a more serious problem.
My needs are to have both places display the contact as "Microsoft - Bill Gates". That is, when you click on the "Contacts" folder you will see "Microsoft - Bill Gates", and also when you go to CHOOSE that same contact via the compose a new message window for the "To"/"CC"/"BCC" field, it shows up as "Microsoft - Bill Gates" as well.
I hope that I was clear, please do not hesitate to ask for clarification if needed.
Thanks in advance.
I need urgent help.
I am running an Exchange 2000 server with Outlook 2002 clients.
The needs and wants are simple, but achieving them seemed to be more difficult than I assumed. All help would be greatly appreciated.
This is in regards to creating and filing contacts. Basically, users want to be able to file contacts in the "Contacts" folder in the following format:
"CompanyName - ContactName"
ex. "Microsoft - Bill Gates"
This can be achieved fairly easy by filling in the "File As" field in the "New contact window" as "Microsoft - Bill Gates". All this is good cause when the user clicks on the "Contacts" folder the contact name appears as "Microsoft - Bill Gates". However, when you try to add that same contact via the "To" field when composing a new message, it is filed as "Bill Gates" (because this is how it appears in the "Full Name" field).
I can fix this by changing the "Full Name" field to have the "First" name be "Microsoft - Bill Gates", and it will work fine. But when it comes to mail merging, then this becomes a more serious problem.
My needs are to have both places display the contact as "Microsoft - Bill Gates". That is, when you click on the "Contacts" folder you will see "Microsoft - Bill Gates", and also when you go to CHOOSE that same contact via the compose a new message window for the "To"/"CC"/"BCC" field, it shows up as "Microsoft - Bill Gates" as well.
I hope that I was clear, please do not hesitate to ask for clarification if needed.
Thanks in advance.