Outlook 2000 - won't open after updates

[Lucy47]

I did the updates to Office 2000 yesterday - before this everything worked great. Now Outlook cannot open - when I click on it - it flashes up and then disappears!!
I did all the required updates - service packs etc.
Hope someone knows what is going on here.
Thanks

 

[BradSQLGuy]

Try changing permissions on this registry key.

HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0\Outlook\Setup
Security menu, click Permissions, type of access, grant Full Control. -Brad :-D
A+, MCSE NT4, MCDBA SQL7

When you're having a bad day just remember it could be worse.....couldn't it?

 

[Lucy47]

Thanks looked there - (I'm using windows 2000) I don't have setup security menu. Nowhere do I see permissions - help

 

[smah]

Does this apply to your situation?

http://support.microsoft.com/default.aspx?scid=kb;en-us;270125

 

[Lucy47]

No haven't installed these.
This is driving me cuckoo )
Just got rid of all the hotfixes in add and remove programmes and it's still duoing it.
All the other office programmes open great...except Outlook, sometimes it will get to stay open a couple of seconds till it's loaded and then 'poof' away it goes :-(

 

[smah]

Search for your *.pst file. When you find it, right click and select properties. Is it over 2 GB?

 

[BradSQLGuy]

It could be caused by a number of different issues. Please look these over and see if one of them applies.

http://support.microsoft.com/support/kb/articles/q224/4/32.asp

http://support.microsoft.com/support/kb/articles/q236/5/92.asp

http://support.microsoft.com/support/kb/articles/q255/5/03.asp

-Brad :-D
A+, MCSE NT4, MCDBA SQL7

When you're having a bad day just remember it could be worse.....couldn't it?

 

[Lucy47]

After uninstalling and reinstalling it - and getting the same thing.....I read those you sent me - the 2nd one was help. I went into the control panel to mail - removed the old profile and that did it. I'm so new to windows 2000 - sorry about all this.
THANKS