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outlook 2000 unread mail not showing in bold

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RLK1983UK

Technical User
Apr 17, 2007
24
GB
Hi

I have a user on office 2000, when she receives email they no longer show as 'bold' unread messages. Each one comes in as read. manually right clicking and marking as unread still does not make the message bold.

this has only started happening for this morning, and I cannot find the right setting to correct this.

thanks in advance for any help
 
Found the Answer :

she had changed the Automatic formating and selected standard font for unread messages instead of bold
 
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