Outlook 2000 opens very slow

[sue77]

I have outlook 2000 running on a 3 windows 98 machines with 128 ram. Outlook takes approx 1 1/2 minutes to open. Once it is open it works great. Just opening is the problems. No other applications have this problem.

 

[xlhelp]

Close Outlook, find a file name outcmd.dat and rename it. If that solves the problem, Outlook is having issues with custom toolbars.

If journalling is enabled, it might be a good idea to disable it.

Else, disable your anti-virus and see if that speeds up the process.

 

[sue77]

I tried all 3 options. Still opens extremely slow.

Any other ideas?

 

[CJTyo]

Are you on a network where it's having to perform some kind of verification/authentication process first?

C *~*~*~*~*~*~*~*~*~*~*~*~*
Insanity is a matter of Perception.

 

[sue77]

Windows 2000 active directory with Exchange 2000. With approx 650 users. These are the only 3 having problems.

 

[CJTyo]

Are all 3 on Win98? And the people NOT having problems on Win98 or another OS?

C
*~*~*~*~*~*~*~*~*~*~*~*~*
Insanity is a matter of Perception.

 

[sue77]

These are the only 98 machines that are having problems. I have other 98's out there that work fine. Others are also 2000 or xp.

 

[CJTyo]

I'd check network (expecially Exchange) setting differences between the 3 98 machines having problems and the ones that aren't. I'll bet there's a difference somewhere on the network authentication between the ones that are slow and the ones that aren't.

C *~*~*~*~*~*~*~*~*~*~*~*~*
Insanity is a matter of Perception.

 

[CJTyo]

The other thing to check is whether the slow openers having roaming profiles instead of local profiles. Sometimes location of the components can be a contributing factor.

So check if all the users are set up the same with local installations of Outlook (or all server installations), all local or server based profiles, anyone roaming, are the .pst files local or on the server, are those 3 on a different server or behind a firewall that others aren't, also check .pst file size.

As the .pst gets near 100 megs it'll start misbehaving and eventually crash and burn. If they're dealing with huge .pst files have them create more and divide their emails into categories (I have something like 10-12 .pst files for different clients and subjects).

Just some thoughts,
C
*~*~*~*~*~*~*~*~*~*~*~*~*
Insanity is a matter of Perception.

 

[xlhelp]

Here is a link for you to look at:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q163576

The registry key is rpobably wrong. For RPC binding, the order matters.

 

[sue77]

creating a host file worked great.

thanks for the ideas