Outlook 2000 Does Not Respond After Opening

[mommiegeek]

Yesterday, I updated Windows 2000 with Service Pack 3. Ever since, Outlook will not open and perform properly.

Outlook opens, but it will not allow you to open messages, to move between inbox, calendar, etc or even to close Outlook without doing an End Task. When performing an End Task, the following message is given:

------------------------------
Microsoft Visual C++ Runtime Library

Runtime Error!

R6025
-pure virtual function call
-----------------------------------

The file specified is Outlook.exe.

I have checked MS Knowledge Base, and it states that you need to uninstall Outlook and re-install. I did that, and after re-installing, Outlook still responds the same way.

Any help would be greatly appreciated!

 

[joegz]

Is there and Exchange server involved? Have you tried rebuilding the Outlook profile from the Control Panel? joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[mommiegeek]

Well, the problem has been solved.

Part of the problem was the Nimda virus hiding on the system.

Also, we uninstalled and reinstalled Service Pack 3 and did the same for Office 2000. System is running beautifully now!

Michele