outlook 2000 and mobile phones

[Fulkrum]

Got a humdinger of an issue and I am starting to think we have a bug here. In the contacts area of outlook, irrespective of version, when you put a cellular/ mobile phone number in the appropriate field, it will automatically put the international dialling code in front of it. No problem if you are in the states but in Europe, all numbers have a prefix of 0 (ZERO). As long as this remains in place you cannot dial if you sync your mobile to your handset using Activesync.

Here is the issue.
1. You have to select a country. There is no option to disable this function.
2. You can remedy this manually by deleting the 0 in contacts or from the handset. However, should a person not be aware of this and Synchronise from Outlook using Activesync with about a thousand contacts in his address book, they will all have to be manually edited before use.

We saw this situation a few years ago using the dreaded Fonesync and the remedy was to edit telephony in control panel (win 98) The components to edit cannot be configured in Win2k and XP. Can anyone offer assistance on this matter. You would become my major hero.

Ta

 

[aarono]

Hi

Make sure that the Telephony settings in the Control Panel have been set up correctly - if these are missing then Outlook will do exactly what you are saying it is

 

[Fulkrum]

But that is the point. In xp and 2k telephony is integrated into Phone and modems. The Telephony components cannot be edited as they could in earlier windows.
Is there an option within telephony, such as the unimodem configuration for example, that allows dialling rules to be disabled. I know DUN/RAS allows dialling rules to be disabled but it doesnt affect contacts in outlook.

Can you shed any more light perchance. Wireless guru