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outgoing toll free failed

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yitsang426

yitsang426

IS-IT--Management
Feb 27, 2008
82
US
Hello all,

We are having problem dialing out any toll free numbers.

Can someone give me some hints for troubleshooting?

Below is log

Is this the problem on my equipment or ISP provider ?

Thanks



********** SysMonitor v5.2 (61) **********

********** contact made with 10.130.1.165 at 07:33:07 31/8/2010 **********

********** System (10.130.1.165) has been up and running for 16hrs, 48mins and 37secs(60517004mS) **********


********** Warning: TEXT File Logging selected **********



********** Warning: TEXT Logging to File STOPPED on 31/8/2010 07:33:07 **********

0mS PRN: Monitor Started IP=10.130.1.166 IP 403 3.2(61) CDINorthbrook
1mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, ADSL=0 VCOMP=10, MDM=0, WAN=0, MODU=2 LANM=0 CkSRC=5 VMAIL=1(VER=2 TYP=1) CALLS=0(TOT=206)
197mS RES: Tue 31/8/2010 07:33:06 FreeMem=3200024(7) CMMsg=6 (7) Buff=100 570 498 1407 5 Links=841 Elements=124
3003mS PRN: +++ START OF ALARM LOG DUMP +++
3003mS PRN: ALARM: 19/11/2007 13:23:30 IP 403 3.2(55) <TLB Data Error> CRIT RAISED addr=00000000 d=11 pc=ff5e27b8 ff04aa1c ff5e2910 ff5e3eec ff5e41dc ff67f354
3003mS PRN: ALARM: 11/02/2008 13:54:00 IP 403 3.2(59) <TLB Data Error> CRIT RAISED addr=00000119 d=10 pc=ff565620 00561444 ff56eb70 ff5a0ef4 ff597730 ff597f4c
3004mS PRN: ALARM: 05/03/2008 14:28:09 IP 403 3.2(59) <TLB Data Error> CRIT RAISED addr=aaaaaab2 d=16 pc=ff4474a8 ff560f28 ff565304 ff57d7cc ff577820 ff596904
3004mS PRN: ALARM: 18/03/2008 08:31:35 IP 403 3.2(59) <TLB Data Error> CRIT RAISED addr=00000000 d=10 pc=ff56e3d0 ff56e3b4 ff56eef0 ff5a0ef4 ff597730 ff597f4c
3005mS PRN: ALARM: 02/05/2008 00:20:43 IP 403 3.2(59) <TLB Data Error> CRIT RAISED addr=00000000 d=16 pc=ff593ff8 ff593b04 ff5a2998 ff5c7b68 ff591ccc ff79a8f4
3005mS PRN: ALARM: 19/05/2008 23:30:35 IP 403 3.2(59) <TLB Data Error> CRIT RAISED addr=00000008 d=16 pc=ff50f4f0 ff561d38 ff599034 ff593e98 ff795510 ff7fa568
3006mS PRN: ALARM: 23/07/2009 00:50:27 IP 403 3.2(61) <TLB Instruction Error> CRIT RAISED addr=ff5dcbbd d=16 pc=398cf59c ff441cf4 ff5101b0 ff5e1110 ff5e5988 ff5e5efc
3006mS PRN: ALARM: 23/07/2009 01:36:33 IP 403 3.2(61) <TLB Instruction Error> CRIT RAISED addr=ff5dcbbd d=16 pc=00000000 ff510e48 ff5e5988 ff5e5efc ff5e5380 ff5e543c
3006mS PRN: +++ END OF ALARM LOG DUMP +++
6290mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 d7 ....
6291mS ISDNL2Rx: v=5 peb=5
0000 02 01 01 d7 ....
6291mS ISDNL2Tx: v=5 peb=5
0000 02 01 01 ab ....
6292mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 ab ....
12382mS CMExtnRx: v=2420, p1=8
CMSetup
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
12382mS CMExtnEvt: v=8 State, new=DialReq old=Idle,0,0,
12383mS CMExtnTxC: v=8
CMSetup
Line: type=NoLine 0
Call: lid=0 id=1316 in=0
Calling[2420] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=10
Product Unknown
12383mS CMCallPkt: v=1316
CMSetup
Line: type=NoLine 0
Call: lid=0 id=1316 in=0
Calling[2420] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=10
Product Unknown
12384mS CMCallEvt: v=1316 State, new=Dialling old=Idle,0,0,Astate
12385mS CD: CALL: 0.1316.0 BState=Idle Cut=0 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="" [] (0.0) CalledNum= () CallingNum=2420 () Internal=1 Time=3 AState=Dialling
12386mS CMExtnRxC: v=8
CMSetupAck
Line: type=NoLine 0
Call: lid=0 id=1316 in=0
BChan: slot=5 chan=10
Product Unknown
12386mS CMExtnEvt: v=8 State, new=Dialling old=DialReq,0,0,
12386mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TD1\r\n] [0x54 0x44 0x31 0x0d 0x0a ]
Timed: 31/08/10 07:33
12387mS CMExtnTx: v=2420, p1=8
CMSetupAck
Line: type=DigitalExtn 5
Call: lid=0 id=1316 in=0
BChan: slot=5 chan=10
Product Unknown
Timed: 31/08/10 07:33
12387mS CMCallEvt: v=1316 State, new=LocalDial old=Dialling,0,0,Astate
12388mS CD: CALL: 0.1316.0 BState=Idle Cut=0 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="" [] (0.0) CalledNum= () CallingNum=2420 () Internal=1 Time=5 AState=LocalDial
12524mS CMExtnRx: v=2420, p1=8
CMReleaseComp
Line: type=NoLine 0
Call: lid=0 id=1316 in=0
Product Unknown
12524mS CMExtnEvt: v=8 State, new=PortRecoverDelay old=Dialling,0,0,
12525mS PRN: CALL: 0.1316.0 Deleted leaving 0 CMCall objects
12525mS CMCallEvt: v=1316 State, new=Idle old=LocalDial,0,0,Astate
12526mS CMCallEvt: v=1316 State, new=Idle old=Idle,0,0,BState
12526mS CALL:2010/08/3107:33,00:00:00,000,2420,O,,,AndyChen,,,1,,""n/a,0
12528mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TD0\r\n] [0x54 0x44 0x30 0x0d 0x0a ]
Timed: 31/08/10 07:33
12529mS CD: CALL: 0.1316.0 Deleted
12530mS CMExtnTx: v=2420, p1=8
CMReleaseComp
Line: type=DigitalExtn 5
Call: lid=0 id=1316 in=0
Product Unknown
UUI type=Local [....] [0x03 0x00 0x00 0x0e ]
Timed: 31/08/10 07:33
12699mS RES: Tue 31/8/2010 07:33:19 FreeMem=3198320(11) CMMsg=6 (7) Buff=100 574 498 1407 5 Links=840 Elements=124
13064mS CMExtnRx: v=2420, p1=8
CMSetup
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
13064mS CMExtnEvt: v=8 State, new=DialReq old=PortRecoverDelay,0,0,
13065mS CMExtnTxC: v=8
CMSetup
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Calling[2420] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=10
Product Unknown
13065mS CMCallPkt: v=1318
CMSetup
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Calling[2420] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=5 chan=10
Product Unknown
13066mS CMCallEvt: v=1318 State, new=Dialling old=Idle,0,0,Astate
13067mS CD: CALL: 0.1318.0 BState=Idle Cut=0 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="" [] (0.0) CalledNum= () CallingNum=2420 () Internal=1 Time=3 AState=Dialling
13067mS CMExtnRxC: v=8
CMSetupAck
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
BChan: slot=5 chan=10
Product Unknown
13068mS CMExtnEvt: v=8 State, new=Dialling old=DialReq,0,0,
13068mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TD1\r\n] [0x54 0x44 0x31 0x0d 0x0a ]
Timed: 31/08/10 07:33
13069mS CMExtnTx: v=2420, p1=8
CMSetupAck
Line: type=DigitalExtn 5
Call: lid=0 id=1318 in=0
BChan: slot=5 chan=10
Product Unknown
Timed: 31/08/10 07:33
13069mS CMCallEvt: v=1318 State, new=LocalDial old=Dialling,0,0,Astate
13070mS CD: CALL: 0.1318.0 BState=Idle Cut=0 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="" [] (0.0) CalledNum= () CallingNum=2420 () Internal=1 Time=5 AState=LocalDial
13072mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[9] Type=Default (100)
Product Unknown
13073mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TD0\r\n] [0x54 0x44 0x30 0x0d 0x0a ]
Timed: 31/08/10 07:33
13073mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[9] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
13074mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[9] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
13075mS CMCallEvt: v=1318 State, new=LocalDial old=LocalDial,0,0,Astate
13075mS CD: CALL: 0.1318.0 BState=Idle Cut=1 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="" [] (0.0) CalledNum= () CallingNum=2420 () Internal=1 Time=11 AState=LocalDial
13076mS CMExtnEvt: v=8 State, new=Dialling old=Dialling,0,0,
13077mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TD1\r\n] [0x54 0x44 0x31 0x0d 0x0a ]
Timed: 31/08/10 07:33
13529mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[1] Type=Default (100)
Product Unknown
13530mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TD0\r\n] [0x54 0x44 0x30 0x0d 0x0a ]
Timed: 31/08/10 07:33
13531mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[1] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
13531mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[1] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
14065mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[8] Type=Default (100)
Product Unknown
14065mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[8] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
14066mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[8] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
14551mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[0] Type=Default (100)
Product Unknown
14552mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[0] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
14552mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[0] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
14799mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[0] Type=Default (100)
Product Unknown
14800mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[0] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
14800mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[0] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
15156mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[8] Type=Default (100)
Product Unknown
15157mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[8] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
15157mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[8] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
16185mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[4] Type=Default (100)
Product Unknown
16185mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[4] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
16186mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[4] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
16593mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[4] Type=Default (100)
Product Unknown
16594mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[4] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
16594mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[4] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
17416mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[5] Type=Default (100)
Product Unknown
17417mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[5] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
17417mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[5] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
17825mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[4] Type=Default (100)
Product Unknown
17825mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[4] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
17825mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[4] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
18205mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[5] Type=Default (100)
Product Unknown
18206mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[5] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
18206mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[5] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
18496mS CMExtnRx: v=2420, p1=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[5] Type=Default (100)
Product Unknown
18496mS CMExtnTxC: v=8
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[5] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
18496mS CMCallPkt: v=1318
CMInformation
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[5] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
22499mS CMCallEvt: v=1318 State, new=Dialling old=LocalDial,0,0,Astate
22500mS CD: CALL: 0.1318.0 BState=Idle Cut=1 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="Line 5" [Line 5] (0.0) CalledNum=18008445455 () CallingNum=8475375555 () Internal=0 Time=9435 AState=Dialling
22501mS CMExtnRxC: v=8
CMSetupAck
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Called[18008445455] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
Display [18008445455]
22501mS CMExtnTx: v=2420, p1=8
CMSetupAck
Line: type=DigitalExtn 5
Call: lid=0 id=1318 in=0
Called[18008445455] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
Display [18008445455]
Timed: 31/08/10 07:33
22502mS CMCallEvt: v=1318 State, new=Dialled old=Dialling,0,0,Astate
22503mS CD: CALL: 0.1318.0 BState=Idle Cut=1 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="Line 5" [Line 5] (0.0) CalledNum=18008445455 () CallingNum=8475375555 () Internal=0 Time=9438 AState=Dialled
22504mS PRN: Outgoing Setup Processing
22505mS PRN: Choose outgoing channel 16
22505mS PRN: TNS= sss=00000000 service=00
22505mS PRN: Setting configured voice gain for ch 16.
22506mS PRN: T1 DSP: Slot B: Gains Chan 16 Tx 10 Rx 10
22506mS CMLineTx: v=5
CMSetup
Line: type=Q931Line 5
Call: lid=0 id=1319 in=0
Called[18008445455] Type=Default (100) Calling[8475375555] Type=National (2) Pres= (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=17
Product Unknown
Display [Andy Chen]
Cause=16, Normal call clearing
Locale: enu
22511mS ISDNL3Evt: v=5 stacknum=5 State, new=Initiated, old=NullState id=1319
22511mS ISDNL3Tx: v=5 peb=5
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0046(Remote)
Message Type = Setup
InformationElement = BearerCapability
0000 04 03 80 90 a2 .....
InformationElement = CHI
0000 18 03 a9 83 90 .....
InformationElement = Display
0000 28 09 41 6e 64 79 20 43 68 65 6e (.Andy Chen
InformationElement = CallingPartyNumber
0000 6c 0c 21 80 38 34 37 35 33 37 35 35 35 35 l.!.8475375555
InformationElement = CalledPartyNumber
0000 70 0c 80 31 38 30 30 38 34 34 35 34 35 35 p..18008445455
22511mS ISDNL2Tx: v=5 peb=5
0000 00 01 d6 aa 08 02 00 46 05 04 03 80 90 a2 18 03 .......F........
0010 a9 83 90 28 09 41 6e 64 79 20 43 68 65 6e 6c 0c ...(.Andy Chenl.
0020 21 80 38 34 37 35 33 37 35 35 35 35 70 0c 80 31 !.8475375555p..1
0030 38 30 30 38 34 34 35 34 35 35 8008445455
22515mS ISDNL1Tx: v=5 peb=5
0000 00 01 d6 aa 08 02 00 46 05 04 03 80 90 a2 18 03 .......F........
0010 a9 83 90 28 09 41 6e 64 79 20 43 68 65 6e 6c 0c ...(.Andy Chenl.
0020 21 80 38 34 37 35 33 37 35 35 35 35 70 0c 80 31 !.8475375555p..1
0030 38 30 30 38 34 34 35 34 35 35 8008445455
22522mS ISDNL1Rx: v=5 peb=5
0000 00 01 01 d8 ....
22523mS ISDNL2Rx: v=5 peb=5
0000 00 01 01 d8 ....
22553mS ISDNL1Rx: v=5 peb=5
0000 02 01 aa d8 08 02 80 46 02 18 03 a9 83 90 .......F......
22553mS ISDNL2Rx: v=5 peb=5
0000 02 01 aa d8 08 02 80 46 02 18 03 a9 83 90 .......F......
22554mS ISDNL3Rx: v=5 peb=5
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0046(Local)
Message Type = CallProceeding
InformationElement = CHI
0000 18 03 a9 83 90 .....
22554mS ISDNL3Evt: v=5 stacknum=5 State, new=Proceeding, old=Initiated id=1319
22555mS ISDNL2Tx: v=5 peb=5
0000 02 01 01 ac ....
22556mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 ac ....
22562mS CMLineRx: v=5
CMProceeding
Line: type=Q931Line 5
Call: lid=0 id=1319 in=0
BChan: slot=0 chan=16
Product Unknown
22562mS CMCallPkt: v=1318
CMProceeding
Line: type=Q931Line 5
Call: lid=0 id=1319 in=0
BChan: slot=0 chan=17
Product Unknown
22563mS CD: CALL: 0.1318.0 BState=Idle Cut=3 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="Line 5" [Line 5] (0.17) CalledNum=18008445455 () CallingNum=8475375555 () Internal=0 Time=9499 AState=Dialled
22564mS CMCallEvt: v=1318 State, new=Dialled old=Idle,0,0,BState
22564mS CD: CALL: 0.1318.0 BState=Dialled Cut=3 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="Line 5" [Line 5] (0.17) CalledNum=18008445455 () CallingNum=8475375555 () Internal=0 Time=9500 AState=Dialled
22565mS CMExtnRxC: v=8
CMProceeding
Line: type=Q931Line 5
Call: lid=0 id=1318 in=0
Called[18008445455] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
Display [18008445455]
22565mS CMExtnEvt: v=8 State, new=Proceeding old=Dialling,0,0,
22565mS CMExtnTx: v=2420, p1=8
CMProceeding
Line: type=DigitalExtn 5
Call: lid=0 id=1318 in=0
Called[18008445455] Type=Default (100)
BChan: slot=5 chan=10
Product Unknown
Display [18008445455]
Timed: 31/08/10 07:33
23339mS ISDNL1Rx: v=5 peb=5
0000 02 01 ac d8 08 02 80 46 45 08 02 82 b9 .......FE....
23339mS ISDNL2Rx: v=5 peb=5
0000 02 01 ac d8 08 02 80 46 45 08 02 82 b9 .......FE....
23339mS ISDNL3Rx: v=5 peb=5
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0046(Local)
Message Type = Disconnect
InformationElement = CAUSE
0000 08 02 82 b9 ....
23340mS ISDNL3Evt: v=5 stacknum=5 State, new=ReleaseReq, old=Proceeding id=1319
23340mS ISDNL3Tx: v=5 peb=5
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0046(Remote)
Message Type = Release
23340mS ISDNL2Tx: v=5 peb=5
0000 00 01 d8 ae 08 02 00 46 4d .......FM
23341mS ISDNL1Tx: v=5 peb=5
0000 00 01 d8 ae 08 02 00 46 4d .......FM
23346mS ISDNL1Rx: v=5 peb=5
0000 00 01 01 da ....
23346mS ISDNL2Rx: v=5 peb=5
0000 00 01 01 da ....
23349mS ISDNL1Rx: v=5 peb=5
0000 02 01 ae da 08 02 80 46 5a .......FZ
23349mS ISDNL2Rx: v=5 peb=5
0000 02 01 ae da 08 02 80 46 5a .......FZ
23349mS ISDNL3Rx: v=5 peb=5
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0046(Local)
Message Type = ReleaseComplete
23350mS ISDNL3Evt: v=5 stacknum=5 State, new=NullState, old=ReleaseReq id=1319
23350mS ISDNL2Tx: v=5 peb=5
0000 02 01 01 b0 ....
23351mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 b0 ....
23354mS CMLineRx: v=5
CMReleaseComp
Line: type=Q931Line 5
Call: lid=0 id=1319 in=0
BChan: slot=0 chan=16
Product Unknown
Cause=57, Bearer capability not authorised
23355mS CMCallPkt: v=1318
CMReleaseComp
Line: type=Q931Line 5
Call: lid=0 id=1319 in=0
BChan: slot=0 chan=17
Product Unknown
Cause=57, Bearer capability not authorised
23355mS CMCallEvt: v=1318 State, new=Disconnecting old=Dialled,0,0,BState
23356mS CD: CALL: 0.1318.0 BState=Disconnecting Cut=3 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="Line 5" [Line 5] (0.17) CalledNum=18008445455 () CallingNum=8475375555 () Internal=0 Time=10291 AState=Dialled
23357mS PRN: CALL: 0.1318.0 Deleted leaving 0 CMCall objects
23357mS CMCallEvt: v=1318 State, new=Idle old=Dialled,0,0,Astate
23357mS CMCallEvt: v=1318 State, new=Idle old=Disconnecting,0,0,BState
23358mS CALL:2010/08/3107:33,00:00:00,000,2420,O,18008445455,918008445455,AndyChen,,,0,,""n/a,0
23359mS CD: CALL: 0.1318.0 BState=Idle Cut=0 Music=0.0 Aend="Andy Chen(2420)" (5.10) Bend="Line 5" [Line 5] (0.17) CalledNum=18008445455 () CallingNum=8475375555 () Internal=0 Time=10295 AState=Idle
23360mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=1318 in=0
Product Unknown
UUI type=User2User [TB1\r\n] [0x54 0x42 0x31 0x0d 0x0a ]
Cause=57, Bearer capability not authorised
Timed: 31/08/10 07:33
23362mS CMExtnEvt: v=8 State, new=DialReq old=Proceeding,0,0,
23362mS CD: CALL: 0.1318.0 Deleted
23698mS RES: Tue 31/8/2010 07:33:30 FreeMem=3198060(10) CMMsg=6 (7) Buff=100 571 498 1407 5 Links=836 Elements=124
27385mS CMExtnRx: v=2420, p1=8
CMReleaseComp
Line: type=NoLine 0
Call: lid=0 id=1318 in=0
Product Unknown
27385mS CMExtnEvt: v=8 State, new=PortRecoverDelay old=DialReq,0,0,
27385mS CMExtnTx: v=2420, p1=8
CMInbandTone
Line: type=DigitalExtn 5
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TB0\r\n] [0x54 0x42 0x30 0x0d 0x0a ]
Timed: 31/08/10 07:33
27386mS CMExtnTx: v=2420, p1=8
CMReleaseComp
Line: type=DigitalExtn 5
Call: lid=0 id=1318 in=0
Product Unknown
UUI type=Local [....] [0x03 0x00 0x00 0x0e ]
Timed: 31/08/10 07:33
 
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Cause=57, Bearer capability not authorised" would suggest the line providor is not allowing it :)

ACSS (SME)
APSS (SME)


"I'm just off to Hartlepool to buy some exploding trousers
 
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If you are outpulsing DID numbers vs. the main number, that could be the issue. I have a client that for some reason toll free will only go through when sending the main number vs. their DID numbers.
 
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thank you for giving me direction.

I will try to fix this with my carrier.

 
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you are right, after I changed the source number, I can make toll free calls.

appreciate your help.
 
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