Outgoing FAX again 1

[LeeMcCauslin]

I have read all the threads and tried all the things but can't send a fax through desktop messaging. myCallpilot is up and running and I can receive a fax just fine. Here's a CPTrace - I expect that "Bad Recipient" is the hitch in my git-along. That's a working fax machine on my switch (61c)
My network guys have made sure smtp port 25 isn't blocked and I did check the boxes for incoming and outgoing SMTP/VPIM in CP manager Messaging/Message Delivery Configuration.

My vendor is stumped too, if that makes anyone feel any better. ;o)

14:29:09:372 - CallPilot 4.04.04.32, Copyright 1999-2007 Nortel
14:31:28:975 - RCMSProvider::Logon <85>
14:31:29:006 - CAddin::FindStore found callpilot store
14:32:29:571 - CFaxListCtrl::MergeFaxFiles(): lpszFaxFile == NULL
14:32:29:587 - CFaxListCtrl::MergeFaxFiles(): Number files = 1
14:32:29:689 - CNdaFxSrvApp::InitInstance(): Command line - "C:\Program Files\Nortel\CallPilot\fax\nmquick.exe" "C:\Program Files\Nortel\CallPilot\fax\temp\F6db7ad0.TIF" "Untitled - Notepad"
14:32:30:105 - Application Mode
14:32:30:152 - Command Line Mode == 0
14:32:30:200 - CIMAPServer::DoLogon IMAP connection opened
14:32:30:212 - nmcred: <86695024, callpilot> ref'd 3
14:32:30:229 - CreateFaxAddress()
14:32:30:247 - FAX=5025@callpilot.mydomain.org
14:32:30:258 - SendSMTPMessage()::start
14:32:30:275 - CSMTPServer::DoLogon opening SMTP connection
14:32:30:313 - mm_log <Trying IP address [192.168.143.205]> <0>
14:32:39:400 - NortelMD5AuthenticatorLoginClient CRAM-MD5 Authentication
14:32:39:462 - CSMTPServer::DoLogon SMTP connection opened
14:32:39:484 - nmcred: <86695024, callpilot> ref'd 2
14:32:39:510 - CSMTPMessage::CSMTPMessage FROM <86695024@callpilot.mydomain.org>
14:32:39:524 - CSMTPMessage::AddRecipients TO <<FAX=5025@callpilot.mydomain.org>>
14:32:39:544 - CSMTPMessage::StreamFile sending MAIL command.
14:32:39:576 - CSMTPMessage::StreamFile negotiating recipients.
14:32:39:588 - CSMTPMessage::StreamFile sending data.
14:32:39:617 - CSMTPServer::Send SMTP Failure <bad recipient>
14:32:39:626 - Send message::SMTPRecipFailure
14:32:39:651 - SendSMTPMessage()::end
14:32:39:671 - CSMTPServer::Send SMTP connection closed
14:32:39:682 - mm_log <Winsock cleanup> <0>
14:32:39:696 - nmcred: <86695024, callpilot> released 1
14:32:44:001 - nmcred: <86695024, callpilot> released 2
14:32:44:036 - Exit
14:32:44:045 - Delete File C:\Program Files\Nortel\CallPilot\fax\temp\F6db7ad0.TIF

 

[LeeMcCauslin]

Alrighty then Triton, I'll join the Callpilot server to the domain as soon as I have a chance - they like for me to give them notice when voicemail will be unavailable even for a few minutes during a reboot...

Will report back after...

 

[LeeMcCauslin]

My problem is fixed!

I did not join the CP server to the domain but I did add my network's DNS suffix and DNS server info to the TCPIP properties of the CLAN NIC on the CP server.

Boom, worked right off the bat.

Thanks to all! You got me thinking in the right direction.

 

[blackeagle85]

iam using ip address..did any one tried to use it?did it work?