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outgoing email incorrectly flagged as spam 1

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mrlauri

IS-IT--Management
Nov 5, 2003
13
US
We are using Exchange 2000. We get a lot of our outgoing email rejected by the recieving companies' "content filters" etc. When I email my own account at yahoo, the spam filter throws it into a "bulk email" folder. Does anyone know why this might be happening? What is it about Exchanges' outgoing email that is triggering the spam filters. (before you ask, no we are not spamming. We are a school and use email only for normal communication)
 
From overheard converstations so dont take my word for it:):

You better check to see if your email server is an open relay. Google for "Test for open relay" there are a few sites that will test your server. YOU may not be spamming, but spammers may be spamming on your behalf:).

 
Doesn't sound like an open relay issue, although it's always best to check that regardless. Look in the FAQ section here, plenty of info.

Are you sending plain text, rich text or html formatted mail? Some mail filters will pick up HTML mail format if it has "pretty" background images. These are considered remote images by a lot of spam software, and therefore directs it to the spam box.

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.
 
No. We are not being used as a relay. I had already thought of that and have been tested by one of the two main blacklist sites on the internet. It shows us as clean. I do use "pretty" html email. I will attempt a text only send and see if that makes a difference.
 
Lander,
Its too soon to know if your suggestion has fixed all my rejections, but it sure fixed it into my yahoo account. This will most likely kill my staff's desires to use html and "pretty" backgrounds! (I needed an excuse to reject that too!) :eek:)
 
Glad to help. I too used it as a reason to finally convince some of my users to quit decorating their emails.

I was surprised that nobody ever asked how I could get them to smell like their favorite perfume.

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.
 
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