Outgoing CLI When diverting to System Speed Dial

[qldlgtech]

I have a question on an Ipecs 50 B

When System is Nightswitched the calls are being Forwarded to System Speed Dial (Mobile Phone )

Call comes in & out to Customers mobile phone showing ISDN GDN Number

Question : Is there a way in the phone system to show the callers number on customers mobile instead of GDN ?

Cheers Rob

 

[eddiebullman]

Hi Rob

if you are on BT ISDN i don't think you can

if you are on SIP trunks certan providers will alow you can pass the CLI through the system and back out again

 

[SteveBUK]

Hi Rob
On ISDN30 (PRI) ISDN supplementary services could be enabled at the exchange (for a cost) The iPECS ISDN line side will need to be set for this feature too. ISDN-SS CD/CR feature would need to be Call Re-routing.

On ISDN2 (BRI) ISDN supplementary services could be enabled at the exchange (for a cost).. but with BRI ccts - there are two options available at the exchange.. If the exchange sets the ISDN2 up as an MSN - this is Call Deflection, if they set up the ISDN 2 as DDI - then the setting is Call Re-routing. The ISDN lines on the system, ISDN-SS CD/CR feature would need to be set as per exchange..

As in the previous reply - SIP providers usually allow the CLI to pass through.

Regards Steve