Outgoing Caller ID

[SMMC]

I have an Opt51 running VERSION 2421 RELEASE 3 ISSUE 00 +
Can't get outgoing caller id to show up correctly. Calls going out over a PRI with d-channnel. Telco says everyhting is good on the PRI and DCH. Where to start? Thanks

 

[bigindian65]

turn on MSGO on the Dch in 96 and see (verify CLID is leaving) what is going out. If it is go back on Telco

Mato' Was'aka

 

[SMMC]

I see this among other things, want to see the business name and area code also.

DCH 0 UIPE_OMSG CC_SETUP_REQ REF 000020C4 CH 14 19 TOD 14:54:04 CK EC804557
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:8974800 NUM PLAN: E164 TON: LOCL
CALLED #:8420552 NUM PLAN: E164 TON: LOCL

 

[bigindian65]

The Name of your business is definately provided by Telco ss7, it is not confgured on your pbx.

Mato' Was'aka

 

[WKaal]

The company name is never shown on your outgoing pri members. Only the number of your company or the number of the set who is calling.

 

[bigindian65]

Your wrong. Depends on where your PRIs are provided from and what you want on them from the C.O.

Mato' Was'aka

 

[WKaal]

bigindian65

Here in europe we don't use that feature, but can you tell me where to program it.

tnx ,

WKaal

 

[bigindian65]

Alright then, I gotcha, didn't know your Geo Area. The local Telco provides this service in the U.S.

Mato' Was'aka