I have been using Message Manager and Audix 5.1 for inbound FAX service for years, works great. I just set up Audix for sending outbound FAX's, it works great. My problem is, I have over 50 cost centers that will utilize this service. My CAS shows the Audix port (extension) that made the call.
My question is; Is there a way to associate an outbound FAX call with the actual user that sent the FAX? My initial thought is to divide the cost equally to the cost centers using the service, I'm not sure that is fair to light users of the service. I need to bill back or my cost center eats the cost. Any input would be appreciated.
My question is; Is there a way to associate an outbound FAX call with the actual user that sent the FAX? My initial thought is to divide the cost equally to the cost centers using the service, I'm not sure that is fair to light users of the service. I need to bill back or my cost center eats the cost. Any input would be appreciated.