IPOfficeTim
IS-IT--Management
Having trouble getting some rules to work and hope that someone will be kind and tell me what I'm doing wrong.
I have 3 PRI's
The third one I have set to group 5 and PRI 1 and 2 are set to group 0
I need long distance calls that are not in area code 801,385,435 to go to group 5
I need toll free numbers to go to group 0 (PRI 1, 2)
I need local calls to go to group 0 (PRI 1, 2)
I need calls going to area codes 801,435,385 to go to group 0 (PRI 1, 2)
What should my ARS Table look like?
I put the 1N; code to line ID 5, but that causes the problem with toll free calls.
Do I have to make short codes and more ARS tables besides just the 50:Main to get it to work?
I have 3 PRI's
The third one I have set to group 5 and PRI 1 and 2 are set to group 0
I need long distance calls that are not in area code 801,385,435 to go to group 5
I need toll free numbers to go to group 0 (PRI 1, 2)
I need local calls to go to group 0 (PRI 1, 2)
I need calls going to area codes 801,435,385 to go to group 0 (PRI 1, 2)
What should my ARS Table look like?
I put the 1N; code to line ID 5, but that causes the problem with toll free calls.
Do I have to make short codes and more ARS tables besides just the 50:Main to get it to work?