Outbound Calling line ID 1

[terp92]

I have an Option 61C. We just installed a new PRI. The problem is that when you make a call from any admin set, the caller ID that the end user sees is incorrect. For example call is made from extension 2813, end user sees (123)555-2813 instead of our main number. Any idea on how I can correct??

Thanks

 

[hawks]

LD 15 in the CLID gateway not sure of the exact prombts not at my desk.

 

[TelcoTek]

LD 15


REQ CHG
TYPE:
TYPE NET_DATA
CUST 0
OPT
AC2
FNP
CLID YES
SIZE
INTL
ENTRY 99
HNTN
ESA_HLCL
ESA_INHN
ESA_APDN YES
HLCL <----- Phone number here.
DIDN
HLOC
LSC
ENTRY 99 SAVED

 

[Avaya911PLM]

REQ CHG
TYPE:
TYPE NET_DATA
CUST 0
OPT
AC2
FNP
CLID YES
SIZE
INTL
ENTRY xx
HNTN <<<<<<<< NPA HERE
ESA_HLCL <<<<<<<< NXX HERE (911 Calls)
ESA_INHN <<<<<<<< YES (Sends a 10 digit ANI)
ESA_APDN YES
HLCL <<<<<<<<<<<< NXX HERE
DIDN <<<<<<<<<<<< YES HERE (Appends DN to NPA/NXX)
HLOC
LSC
ENTRY xx SAVED

This is assuming your phones have DID numbers. Build Table '0' for the default. Each DN has the ability to use a different table.

KEY 00 SCR 1234 0 <<<<The 0 Says use CLID Table 0
KEY 01 SCR 4567 8 <<<<The 8 Says use CLID Table 8



--
Fletch
Visit the Nortel Technical Support Portal at:

http://www.nortelnetworks.com/support

 

[johnpoole]

HNTN 803
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 434
DIDN YES
HLOC
LSC
is you make this entry 0 it will appear on all phones by default, any other number it needs to be added at the X
chg
key 0 scr 1234 x
..on each phone.. this of course is in addition to the above post

john poole
bellsouth business
columbia,sc

 

[rlong411]

Hello all,
I have a simular problem in my switch. Option 61C Release 22.
I swung PRIs from one provider to another.
The problem I am experiencing is a little different.

When internal callers make a call outbound what shows up on the receiving end is "Unavailable" and the number. The new vender is claiming this is caused by a setting in the switch sending out "local" clid instead of "national".
Is this possible? If so how can I fix it?
Is it a ld 15 command change?

 

[johnpoole]

yes your not sending you area code, is your clid table and cdb both set up with area code?

john poole
bellsouth business
columbia,sc

 

[rlong411]

I'm not sure.
How can I check?
Ld 15 doesn't have a prt option for me to check the settings.
Is there another way to check this?

 

[johnpoole]

you prt ld 15 commands in ld 21
you prt ld 17 commands in loasd 22

john poole
bellsouth business
columbia,sc

 

[rlong411]

clid table does have it.
cdb doesnt appear to have a place to put it.
ANI_DATA
ANAT 461
ANLD 8444

Am I looking in the wrong place?

 

[SLBPBXGUY]

Hi,

How do I have Call ID show a fixed number instead of appending the calling DN to the caller ID? For example, I want entry 12 to show 7000 for all phones that are in that group. I dont want the call ID to show what extension is making the call.

Thanks

 

[Reusser]

Using John Poole's example above:
HNTN 803
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 434
DIDN YES
HLOC
LSC
Your entry 12 probably looks like example above - change to look like example below.

HNTN 803
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 4347000
DIDN NO
HLOC
LSC

 

[Reusser]

rlong411

you will need to change you CLID table to be the following (to send all 10 digits)

HNTN
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 803434
DIDN YES
HLOC
LSC

Print in LD 21
Reg: PRT
type: CLID

Change in LD 15
Reg: chg
type : Net
CLID: yes
Table: enter the table number you intend to change