Outbound Caller ID only showing area code and last 4 numbers. 1

[adelacruz]

Hello,

Sorry to bug. I am taking over my current site's phone system. When some of our users call out the caller ID only shows the are code and last for digits (505-9733). Does anyone know how to fix this. Once again I am very new to this so I apologize as I was just thrown into this.

Thanks,

Adrian

 

[Firebird Scrambler]

You need to log into the system and look at the CLID tables in LD 21. My guess is that the wrong CLID entry has been assigned and I think you might require one that has DIDN = YES.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[inoburger]

Go to LD 15 and create a CLID table:

Entry x
HNTN (area code)
ESA_APDN (yes)
HLCL xxx (your prefix)
DIDN (yes)

In LD 11 apply this table to each phone you want to send their DID

 

[adelacruz]

Thank you very much. As I am only familiar with LD 20 and LD 95, do you know the steps on LD 11 to add the CLID to the phone in question?

 

[pbxgirltech]

you can do this in LD20 as well....chg , enter set type, enter TN, ECHG Y, enter key 0 xxxx(extension no) (space) x(digit assigned to CLID table you created)