Out of office

[bistrate]

Hi! I,ve enabled the "out of the office" agent. It didn't gove any error, it shows that is enabled. But i did a test and iti seems that it doesnt responde to the incoming mails. Can somebody give me some directions?
Thanks!

 

[JuJutsu]

Have you replicated? How did you test?



JuJutsu - Jeff S.
Support Analyst

 

[bistrate]

If you wanna know if i created a replica on Local, yes i did. then i sent an email from an email adress to my lotus email adress and i didnt received any "out of office" mail from my lotus email adress.

 

[m4ilm4n]

Check the schedule for the OoO agent on the server - the return message may not have been sent if the agent hasn't hit the scheduled trigger. I've seen the schedule take as much as four hours to return an OoO response.

 

[bistrate]

Any hint on how i do that?

 

[juliane26]

did you check, whether the 'WHEN' condition is true at all ?
Not that you scheduled from tomorrow and expect it to work from today?
Also, AFAIK, out-of-office has to be enabled on the server version of your mailbox and not on a local replica.

I suppose as a normal user it is not possible to check the schedule for the OOO agent on the server ... for me the server is outsorced and I'd have to call somebody

Juliane