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OUT OF OFFICE REPLY

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poochie

Technical User
Dec 8, 2000
62
GB
I'm having a problem with setting up out of office reply for one of my users. Windows NT4 Service pack6. Logged in as user go to Office Assistant and set to I am currently Out Of Office then Select OK. Sent an email and the Out of Office Reply did not work... Yelp
 
there is a setting in Exchange server, go to Exchange Administrator on the server, and in the first tab, click on the button that says Advanced Options. In here you will see boxes, untick the one that says, Disable Out OF Office Replies to the Internet....and there you have it!! Jay~

My new Tae Kwon Do website is up and running!!

~KeyTech
 
Hi Key Tech I forgot to let you know that I'm enabling the Out Of Office reply using Web Access, so will I have to do the same thing on the Exchange Server
 
Just checking the very obvious, you did change "I am currently in office" to "I am currently out of office" in the dialog box where you key your text, right?
 
I have done the obvious " I am currently out of office " and selected OK.
 
Any possibilities of you helping? 10/10/01 16:11
Thanks
 
does it work internally?? As in if you send a mail from one user to the trouble user, does the sender get the auto reply???? Jay~

My new Tae Kwon Do website is up and running!!

~KeyTech
 
Hello KeyTech! This doesn't work internally or externallyI've tried both ways and no auto reply is sent.
Cheers
 
try logging on the trouble user to a different machine that can send the Out Of Office reply....and use the trouble mailbox on that PC, and see if it works there...the answer will provide a bit more info into whats wrong.... Jay~

My new Tae Kwon Do website is up and running!!

~KeyTech
 
Hi there, I have exactly the same problem, I have tried everything I can think of, apart from exporting the user to PST, then deleting the mailbox, and creating a brand new mailbox.. interesting problem.. any further suggestion welcome..
 
I am having the same problem. I have one user on Windows 2000, running Outlook 2002. Our Exchange 5.5 server is setup to stop out of office replies from going outside the company, but within the company it works. This one users email account doesn't send the out of office reply. I've tried opening her emial account on the server and setting out of office reply, but it still doesn't work. I have created a duplicate of her email account and that account works fine. She is running hotbar on her computer and I am planning on removing it. I have installed the latest security patches and I reinstalled sp2. She is the only with this problem. I hate to transfer all of her email to a new email account and set it up, but that is were I am at. I would rather know what the problem is. Any ideas?
 
This is a weird one, as the problem is not Mailbox specific,PC specific or NT user specific, I have just tried changing the Primary Windows NT account, and still no auto reply.
 
If anyone knows the answer, can they tell me how to make the Out of Office assistant send to outside the company and how to make it forward to an SMTP e-mail address - ours doesn't even if you tell it to.
 
Stoal,

I have one correction, my user has Outlook 2000. Does your user use OWA to access email, use a laptop, would they possibly have setup multiple *.ost files? I'm just looking for some commonality to my problem. The NT account doesn't seem to matter. The settings of the email account don't seem to be the key because I made a copy of her exchange email account and the copy works, even when linked to her nt account. We are going to try to break another account by using OWA (although that hasn't worked so far) and by setting up multiple .ost files for synchronization. For support documents try looking under exchange extensions. The out of office assistant is part of the exchange extensions. As you know there isn't much on it, but there is some info on the extensions. Also I tried reinstalling the out of office add-in, but that didn't help either.
 
mishmm,

My effected user is using a laptop, and does use OWA for remote access, She does not use *.ost files, all mailbox data is stored in exchange. I still have the feeling this is entirely Exchange mailbox related, rather than any external factors like the client or NT account, the only commonality maybe the use of OWA, I do hope we crack this one..
 
174045 Installing and Using the CleanSweep Tool


Here is the solution to the out of office not working correctly. This is not for the people that have a permissions issue on the Exchange server. This is for people that have a corruption problem where out of office isn't firing off and it should be or it is sending more than once to the same recipients. I've used it twice and it worked beautifully. Don't forget to remove it from the users computer when you are done or they could accidentally mess up their rules.
 
PS. you can download the cleansweep dll from Microsofts site without too much trouble.
 
Hi, Keytech, could you specify a bit more on how to enable the OOFA forwarding to the Internet? Is it from a mailbox setting, or from the pulldown menu? I can't find the setting you mentioned in my Exchange server.
 
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