Out of office assistant doesn't reply with message

[Richardo]

I have one user who has switched his out of office assistant on, but when anyone emails him, the out of office reply isn't generated (even for the first time you email him.) Is there an easy answer, or am I going to have to create a new mailbox for him. We are using Outlook2000 with Exchange5.5 SP3.

Thanks in advance

Richard

 

[jwharks]

The default configuration in Exchange 5.5 is to disable automatic replies to the Internet. You need to go to the IMC and click on Advanced Options. Uncheck the 'disable automatic replies to the internet' box and apply.

Finally restart the IMS and your Out of Office replies should now work.

Cheers


John

 

[Richardo]

Thanks for the reply John, I had forgotten about the setting in the IMC (our security guidlines don't let us have automatic replies to the internet anyway), this is happening for internal users too though.

Thanks anyway

Richard