Out of memory error on Windows XP

[Peepain]

Hello,

I am trying to resolve this problem but it seems to be difficult. Maybe somebody can help me.

When my users install my applications on Windows XP (not always) the app can´t start because of "out of memory (error 7)". This happens specially when the user has installed Office XP before my applications.

I am delivering the OCXs and DLLs from SP5 of Visual Basic 6.

Does somebody how to solve this problem?

Thanks a lot.

Diego

 

[strongm]

Er...we need a little more information...e.g what does your program actually do, particularly on startup?

 

[Peepain]

Hello Strongm,

Thanks for your reply.

Actually my program does not do anything strange. In fact any EXE program (compiled with VB) runs. All of them have the same problem. It looks like an environment problem.

The programs are not started on startup. The installer creates icons on the desktop and on the menu. Nothing strange.

Thanks.

Diego

 

[chiph]

I can think of a couple things that might be wrong:

1) Your install is missing some dependencies (like parts of the VB runtime, or some custom controls, or the lastest MDAC_Typ.exe)

2) Your install is sending some operating-system version dependent files (the classic one people send when they shouldn't is SHDOCVW.DLL).

So, I would review what's being packaged and sent. At least to start.

Chip H.


If you want to get the best response to a question, please check out FAQ222-2244 first

 

[strongm]

Um...sorry, should have been clearer myself; I meant on startup of the program, not of Windows.

 

[Peepain]

I understand what you say.

However, the programs are not using MDAC_typ.exe or SHDOCVW.DLL.

It is really important for me anyway that you did not experienced this problem before. What it shows me is only mine and I should pay more attention when creating the packages.

I will check each OCX and DLL that I am sending and the package. Maybe the problem is there.

Thanks for your help
Diego