out going calls rejected from avaya ip office 9.1

[Zaher AlSabbagh]

6/30/22 2:05:37 PM-435ms Call Ref = 333, Originator State = Dialling, Type = User, Destination Type = ARS Form
6/30/22 2:05:37 PM-435ms Call Ref = 333, Short Code Matched = User, 9N
6/30/22 2:05:37 PM-444ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 333, Direction = To Switch, From = 025096326@ims.etisalat.ae, To = 0555769363@ims.etisalat.ae, Response = 100 Trying
6/30/22 2:05:37 PM-468ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 333, Direction = To Switch, From = 025096326@ims.etisalat.ae, To = 0555769363@ims.etisalat.ae, Response = 403 Forbidden
6/30/22 2:05:37 PM-470ms Line = 17, Channel = 1, SIP Message = Ack, Call Ref = 333, Direction = From Switch, From = 025096326@ims.etisalat.ae, To = 0555769363@ims.etisalat.ae
6/30/22 2:05:37 PM-475ms Extension = 6326, State = Call Rejected
6/30/22 2:05:37 PM-475ms Extension = 6326, Button = 1, Idle
6/30/22 2:05:39 PM-275ms Extension = 6326, Switchhook, Status = On
6/30/22 2:05:39 PM-276ms Extension = 6326, State = Busy Wrap Up
6/30/22 2:05:41 PM-277ms Extension = 6326, State = Idle

 

[sizbut]

And...

You haven't exactly told us much. Who is 0250963636? Is that your number or another external number that you are forwarding/transferring out to 0555769363? Is it all outgoing calls that have blocked or just this call? Do we assume that incoming calls on the same line are fine?

Stuck in a never ending cycle of file copying.

 

[Zaher AlSabbagh]

025096326 my extension number, dailing 0555769363

 

[Zaher AlSabbagh]

all out calls are rejected, income is OK

 

[Zaher AlSabbagh]

6/30/22 5:23:10 PM-903ms Line = 17, Channel = 1, SIP Message = Invite, Call Ref = 27, Direction = From Switch, From = 025096326@ims.etisalat.ae, To = 0555769363@ims.etisalat.ae
6/30/22 5:23:10 PM-912ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 27, Direction = To Switch, From = 025096326@ims.etisalat.ae, To = 0555769363@ims.etisalat.ae, Response = 100 Trying
6/30/22 5:23:10 PM-936ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 27, Direction = To Switch, From = 025096326@ims.etisalat.ae, To = 0555769363@ims.etisalat.ae, Response = 403 Forbidden
6/30/22 5:23:10 PM-938ms Line = 17, Channel = 1, SIP Message = Ack, Call Ref = 27, Direction = From Switch, From = 025096326@ims.etisalat.ae, To = 0555769363@ims.etisalat.ae

 

[Zaher AlSabbagh]

this for incoming calls



6/30/22 5:24:52 PM-389ms Line = 17, Channel = 1, SIP Message = Response, Direction = From Switch, From = 0555769363@192.168.2.6, To = 025096326@192.168.2.48, Response = 100 Trying
6/30/22 5:24:52 PM-390ms Line = 17, Channel = 1, SIP Message = Invite, Direction = To Switch, From = 0555769363@192.168.2.6, To = 025096326@192.168.2.48
6/30/22 5:24:52 PM-402ms Call Ref = 28, Alerting, Extension = 6326, Button = 1
6/30/22 5:24:52 PM-402ms Call Ref = 28, Originator State = Incoming Alerting, Type = Trunk, Destination State = Alerting, Type = Target List
6/30/22 5:24:52 PM-404ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 28, Direction = From Switch, From = 0555769363@192.168.2.6, To = 025096326@192.168.2.48, Response = 180 Ringing
6/30/22 5:24:56 PM-131ms Line = 17, Channel = 1, SIP Message = Cancel, Call Ref = 28, Direction = To Switch, From = 0555769363@192.168.2.6, To = 025096326@192.168.2.48
6/30/22 5:24:56 PM-133ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 28, Direction = From Switch, From = 0555769363@192.168.2.6, To = 025096326@192.168.2.48, Response = 487 Request Terminated
6/30/22 5:24:56 PM-135ms Call Ref = 28, Originator State = Clearing, Type = Trunk, Destination State = Alerting, Type = Target List
6/30/22 5:24:56 PM-135ms Call Ref = 28, Disconnect from Originator End

 

[derfloh]

Etidalat answers with 403 Forbidden.

We need the SIP messages

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN