Out-going calls not showing correct number

[LS1233]

I have one user that is having this issue. Every other user's phone works fine.

Details:

Call From ###-###-5720
Call to Any number outside the office

Result call connected and caller ID showed ###-###-5720

It should show ###-###-5555 like all the rest.

Including the profile for his phone. Not sure if the changes need to be made there or else where.



DES 1506H
TN 004 0 05 14
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 85999
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFEA RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 85999
LHK 2
LPK 1
PLEV 02
SPID NONE

AST

IAPG 0
AACS YES

ACQ AS: TN

ASID 16
SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19
SFRB 1 2 15
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 ACD 82004 0 80720
AGN
01 SCR 85720 0 MARP
CPND
NAME Jared Webb
XPLN 10
DISPLAY_FMT FIRST,LAST
02 SCR 86720 D MARP

03 NRD
04 MSB
05 ACNT
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 24
11 ADL 24
12
13
14
15
16 MWK 85999
17 TRN
18 AO6
19 CFW 12 85663
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 2 NOV 2010

 

[PERRYPJ]

Print one that works, you have CLID 0 for outpulsing

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[LS1233]

Thanks PERRYPJ,

Here is a print of one that is working correctly.



DES 1500D
TN 004 0 02 05
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 85999
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFEA RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 85999
LHK 2
LPK 1
PLEV 02
SPID NONE
AST 00 01
IAPG 0
AACS YES
ACQ AS: TN
ASID 16
SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19
SFRB 1 2 15
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 ACD 82004 2 80663
AGN
01 SCR 85663 2 MARP
CPND
NAME David Lizarraga
XPLN 15
DISPLAY_FMT FIRST,LAST
02 SCR 86663 D MARP
CPND
NAME David Lizarraga
XPLN 15
DISPLAY_FMT FIRST,LAST
03 NRD
04 MSB
05 ACNT
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 85999
17 TRN
18 AO6
19 CFW 12
20 RGA
21 PRK
22
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 9 OCT 2009

 

[bhassell2000]

so change keys to clid 2



Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[Johnthephoneguy]

He means it should look like this on your tn not working


KEY 00 ACD 82004 2 80720
AGN
01 SCR 85720 2 MARP
CPND
NAME Jared Webb
XPLN 10
DISPLAY_FMT FIRST,LAST
02 SCR 86720 D MARP


JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[LS1233]

Thanks for the help JohnThePhoneGuy!

Would you mind telling me the commands. I am really new to all this and not sure about the syntax.

I can get this far, but after that I am lost.

ld 20

REQ: chg

TYPE: 3904

TN 4 0 4 8

ECHG yes

ITEM

 

[ehidal1]

ITEM KEY 0 ACD 82004 2 80720
ITEM KEY 1 SCR 85720 2
MARP YES

Then enter out

 

[LS1233]

Thank you gentlemen for all your help.

I was able to get that issue fixed by changing that "0" to a "2"

thanks again!

 

[Johnthephoneguy]

You can print your clid table and it will show you what each of those numbers are sending out

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[bhassell2000]

he means you can go to ld 20 and

req prt
type clid

to see what each clid send out

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[LS1233]

Perfect. Thanks!