Our shop has a mixture of Win95C, N

[geomac]

Our shop has a mixture of Win95C, Nt4/sp6a, and Win2000/ sp2. We are using McAfee VirusScan 4.5.0 (engine versions 4.1.4 and 4.1.6) with 4.0.4197 DATS. The problem: When a "Dat/Definition Deployment" report is run, it shows a high number of Win2000 PCs without any product! Yet, a visit deskside clearly shows the ePO agent and VirusScan are both installed and running properly. I checked NAI's site:

http://www.mcafeeb2b.com/support/technical-support/faq.asp?pCode=EPO

and couldn't find anything in their FAQs. Any ideas why this is happening??? Thanks, in advance.

 

[AVChap]

Two things: one, what version of ePO are you using and two, update to VirusScan 4.51 SP1.

AVChap

 

[geomac]

Thanks for the feedback, AVChap. BTW, we are currently using ePO 2.0. Has anyone else experienced this problem?

 

[AVChap]

There's your problem (quite ). Upgrade to ePO 2.5. This solves most of the issues in 2.0.

Hope this helps.

AVChap

 

[geomac]

Thanks again, AVChap!