Our Notes Server Died 2

[thatrenowned]

Does anyone know what the following message means or how I can fix it? I know its a dodgy question, but our Notes server at work has died and this is the message we get.

Please report this crash to the vendor of the faulting application:

App: C:\notes\nserver.exe (PID=0x14A)
When: 8/1/2001 @ 17:14:25.234
Exception number: C0000005 (access violation)
Exception Flags = 0x00000000 (continuable)
Notes Build: Release 4.5.2 (Intl)|26 June 1997

State Dump for Thread ID 0x18E

EAX: 0003FFB0 EBX: 00000000 ECX: 0000011F EDX: 0014B998 ESI: 00040000 EDI: 000003E8
EIP: 77F64D48 ESP: 0003FBE4 EBP: 0003FBFC IOPL: 0 nv up ei pl zr na po nc
CS: 001B SS: 0023 DS: 0023 ES: 0023 FS: 0038 GS: 0000 EFL: 00000246

Thanks

 

[MisterCarson]

Sounds like a memory error. Only come across this whilst running ARcServe backups. TRy getting the updates for ArcServe and seeing if that helps

 

[pduda]

Yes, this is a Notes "RIP" file. Notes generates one when it craches (usually). Be sure to rename these as Notes will keep appending to the file named "NOTES.RIP" found in your data directory.

To troubleshoot, open the file in Notepad or the such. As you scroll down, notice the right hand column. You can often see the names of databases that are open at the time. If you see one, it is a good idea to run Fixup (with -L to log) and then Updall -R on the database to check for and correct any corruption.

PD

 

[thatrenowned]

You both know your Notes...this problem was fixed the same day I posted the problem and the person who sorted it said that these two posts were spot on.

Have a star...