OTM Telecom Billing System

[viperen]

Hi,
Is it possible to cost incoming calls by using TM telecom billing system?

Thanks...

 

[dulfo666]

No, as incoming calls dont incurr a cost as such from the telco.

 

[LeeMcCauslin]

Do you mean for actual billing purposes or just for future reporting purposes? I collect and cost daily for various reports in the Telecom Billing system - just to keep track of who is calling in and who is calling out...But I don't use the billing system for any actual billing. Kinda weird, but that's the way it is...

 

[mdsikes]

Yes, you can cost Incoming calls if you would like. Create a separate Carrier Pricing Template and assign it to the Variable and Carrrier Costing tab on those routes that have incoming calls. Some customers use this to track incoming Toll Free number costs.

 

[viperen]

Mdsikes,

I am planning to use for same purpose.

Thanks all.