OTM affecting SML (with Genesys)

[Jaimegu]

Hi There!
(different site than the other post)
We have 81C CPPII in Rls 25.40 and we have OTM 2.0. We experience some problems in SML (some services going down) when OTM captures traffic reports from meridian and we experience real high traffic. What can be done to solve this issue?.

elan clan LAN |
81C---+--SML------Tserver----|
|--OTM-------------------|

 

[mabsar]

What is SML? Sorry! i have heard it 1st time.

 

[Telcomguy]

You might want to have your vendor check with Nortel, but I believe this should be a supported configuration.

It sounds like the ethernet connection to the 81C is being hit with more traffic that it can handle. You might consider reprogramming the switch to send the traffic data out a TTY port to a serial connection. You could either connect the serial connection to an available COM port on the OTM server or to a buffer box (ie. MDR-2000) that OTM would collect from on a regular basis.

 

[Jaimegu]

SML: Symposium Meridian Link... We implemented only this services to work with Genesys Tservers

 

[mabsar]

Oh! we call it MLS as per NTPs, this is first time I have read SML thats why I asked.
Anyway, your connectivity looks normal. Do u have all the MDCS patches installed in your 81C as well as OTM and SCCS PEPs in your servers?

 

[Jaimegu]

We should have those patches installed, at least in 81C but I really don't know. Could you provide me the references?
TIA