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OST issues

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tty0

Programmer
Nov 13, 2002
108
GB
I have a problem,

I have a client with a 1.5Gig mailbox whose OST will not recieve new emails from the server after recently upgrading to a new server. We sucessfully rejoined the new domain and synched the emails before the client flew out to china from the UK. Since then outlook just sits and displays "awaiting to update this folder" and nothing happens.

So to get them working we un-ticked cached exchange mode and it works fine. Although the client isn't obviously happy they have to be connected to the net to see any emails.

Has anyone got any suggestions? We would like to put them back on cached exchange mode, but the fear is that doing so will stream their entire email through a broadband dongle and incur massive roaming charges.

SBS 2008 Premium
Windows 7 pro machine
outlook 2007

cheers
chris
:eek:)

'mi casa es su casa'
]-=tty0=-[
 
2 possibilites
Rename the OST and re synch
create new email profile on pc.
 
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