OS Business Call duration

[Arshad Iqbal]

Hello All,

Is there any way to limit outgoing calls duration time. for instance outgoing call should be dropped after 5 minutes.

I know OS Biz doesnt support this feature by default.
I wonder if this can be enabled with third party solution?

Regards

Arshad

 

[donb01]

I can't answer if you can automatically drop calls like that, but it seems doubtful.

I can tell you that you can get a product called Traffic Analyst by Impact Technologies that will harvest the CDR information from your system and can report to you when long calls happen and identify the phone/user that is making them. That way you can address the situation directly with the people causing the problem rather than unceremoniously dropping a call tham ight have a perfectly valid reason to be that long. You can also see who they called, or who called them, etc.

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA

 

[sbcsu]

HiPath 4000 / OpenScape 4000 can do this.

 

[dreb20]

Hi Arshad,
please see screenshot. UNTICK the silent reversal and your problem will be solved.

thanks
Dreb

 

[sbcsu]

Highly Unlikely !

 

[hipath4k]

R u using digital trunk or analog trunk

 

[Arshad Iqbal]

hipath4k

I am using Analog Trunks