OrderPro for CS1000E

[scs5000]

Hi all, I have a CS1000E in my lab system, MGC/CPPM/CP PM SS are programmed completely with 2 IP and one digital extension, I wont be able to extract data fro orderpro, it shows extracting data from cs1000e but after 1 or 2 minutes it pops an error no record found and when i see OPI file it has nothing in it. Is there any other setting in Orderpro or some other version of orderPro exist for CS1000E?? i ran orderpro many times on 61c/81c/option 11c but this is first time with CS1000E and i am not able to extract data from order pro.
Does some body have experience using orderpro with CS1000E??
Any help in this
Note-: i wants to upgrade that CS1000E and need OPI file.
regards

 

[MikeRizz]

What version of OrderPro are you using ? I believe you need the 7.2 ( do not use the 7.2.2 as there is a problem with it ).

 

[911guru]

Orderpro is only for older switches to determin the TN to ISM transfer. You don't need it on CS1000E since these are already ISM.

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru

 

[scs5000]

I tried already with 7.0.2 then 7.2 with same error.
regards

 

[scs5000]

I need to upgrade this CS1000E thats why i need OPI, what should i do to send upgrade request to nortel

 

[911guru]

You need to run Enterprise Configurator.

OrderPro is not needed.

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru

 

[scs5000]

Guru where can i find this configurator?? any URL??
Regards

 

[MikeRizz]

https://app8.nortel.com/ec/

 

[scs5000]

In which option do i have to select upgrade ??if yes then it ask OPI file?? what shud i do next?it ask for orderpro file

 

[scs5000]

Here is the procedure which i am following for upgrade.
product-->comm server 1000-->qote activity-->upgrade and expansion-->existing system type-->CS1000E-->Serial no of pbx(298811547)-->then select download-->it shows summary-->then select go then it ask for opi...here i got stuck


take cares

 

[911guru]

Talked to a buddy of mine, and he sent me this:

When do I need to Use OrderPro?
OrderPro must be used for all systems running pre-FBP software (EMEA, AP and GC
regions), or Meridian 1 Release 15 through 25.47 software (Americas/CALA regions),
upgrading to the CVSD software structure (ie Succession 3.0 or later) for the first time.
OrderPro may also be used to:
• Capture the installed software details for expansions of systems already running
any release of FBP or CVSD software. This information can be viewed in the
OrderPro Summary and Detailed reports.
• Auto-populate the EC site survey hardware layout for large and small systems by
importing the OrderPro OPI file into EC. The OrderPro OPI file can be used to
auto-populate the Site Survey for Release 15 and later systems (including systems
on FBP and CVSD). Refer to ‘Limitations of OrderPro’ in this chapter for systems
that do not support the Site Survey auto-population.
OrderPro is NOT required for:
• Systems already on FBP or CVSD software that are upgrading to a later release of
software or expanding.
• CSE 1000 Release 2.0 systems upgrading to CS 1000 Release 4.5. CSE 1000
systems already use all of the Licenses in the CVSD structure and a bundled
software package structure, such that the equivalent Service level and Licenses can
be calculated based on the data from order history.
• New Systems

He said you should call the EC Helpdesk and should have that information if you are a vendor and authorized to use EC.

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru

 

[911guru]

I just talked to Fletch (Nortel) and he ran your serial number through EC for me. He said he was able to bypass the OPI screen and your software history was found just fine. The only time you would need an OPI on a 5.00 system is if Nortel was unable to retrieve the software history from your serial number. He also said that if you are having an issue to call the EC helpdesk and they will walk you through it.

You owe me a beer... ;-)

911Guru

http://pbx-e911.com

E911 FAQs are located at:

http://www.tek-tips.com/faq.cfm?pid=798&handle=911guru