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Order Mode Carry Out Charge? any ideas

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RosemarysBaby

Technical User
Apr 24, 2006
153
US
Here's the problem:
We have a $5 Lunch Menu with 10 different entrees to choose from, dine in or carry out. On five of the entrees we charge .65 container charge (expensive packaging) on carry outs. Our help is not always consistent in charging the .65 on the certain entrees. I would like to automate the process where the server rings all the different entrees and when they select "to Go" order mode, only the entrees that the .65 applies to are charged.

Does anyone have a solution for this? Either via order mode or even a totally different approach.

Much thanks.
 
Dont know what POS you have but either of these work?

#1 - you could prompt every item ordered "to go OR eat-in" as they are ordered so the operator is forced to declare but you'd get the .65 each time they press to go.

#2 declare "To Go" before ordering items, the To Go order button could initialize price level two for menu items, just program price level two .65 higher for those items it applies to
 
I always forget, Aloha v6.1.16

Those are some worthwhile ideas but I really want to try and automate this thing with Order Mode, if possible. This would take all thinking off the server and only charge .65 to those items which qualify. Again, assuming this is possible.

Keep em coming!
 
You could place the items you want to have the charge added to in a seperate non-sales category and then and the charge based on the category.


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Create a non-sales catagory that includes ALL items that DO NOT have the carryout charge.
Set up an "additional charge" [store settings][financial][add charges]. Assign your reporting name, the text for the guest check, the format (X amount: .65) and assign the new catagory of all non charged items as the exclude catagory.
Go to order modes [system][order modes] and from the order mode info tab flag "exclude additional charges" on all order modes that DO NOT have the additional carry out charge added for the items.
That should automate the entire thing. Keep in mind you will have to adjust the new catagory any time you add any items that are not to carry the additional charge for the carry out order mode...
 
Posrescue
You almost nailed it. That's exactly the solution I was looking for but 1 big problem.

When I order the Entrees with the carry-out charge, it only applies the charge (.65), one time only, no matter how many chargeable entrees were selected. I even tried ordering 1 entree at a time, going into the check, out and in again. Still, only 1 (.65) charge for the entire check.

Can you think of a work around or does this seem to be a limitation?
 
I have never used add charges like this. Didn't realize it was a one time per check charge, oops.
Sorry.

I guess you could always create a separate item for each of these 5 items for carryout. If the carryout items have a mod group with min 1, max 1 and only 1 item in the mod group it will auto apply. That could be a zero priced item carry out that is flagged to carry a sur charge if it is a modifier... Kinda defeats the auto service charge based on order mode though.

I battled this years ago in a QS bakery / general store that had lots of charges based on various factors. i will try to find the database and see how I did it...

 
Posrescue
Going along your idea, I could probably take the 5 Entrees with the carry charge and force modify [dine-in] or [carry-out] but what I'd like to know is can I have this forced option only on 1 particular terminal? We use 1 term mostly for the to go's.
 
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