Hello,
I was wondering if anyone might have any idea why this is happening:
- The incoming calls are answered by receptionist and forwarded to an extension.
- If there is no answer at that extension, the call bounces back to reception instead of going to voice mail box.
- Voice mail server is Octel.
- It does not happen all the time, but it seems quite frequent to be annoying.
- I looked at the Hunt settings and they seem to be OK.
Thank you.