Option in vectors question

[Dario265]

Hello,
I want to know if there is any option in the vectors that allow me to make changes in the scripting and activate it in a desired date.
Example
goto to step or route to if date is grater than MAy 31

On the other hand I was wondering if there is any similiar function or way to do something like this, note that I'm using CM 2.0 and I'm not sure if it's possible with Comunication Manager 3.0.

Thnaks in advance

 

[yiuyiu]

yes, you can do the routing with holiday table, say setup a holiday table with 31-05-06 to 31-12-09. And you can do the vector with it, when the date is in this table, it will go to the setp of new script rather than the old one.

 

[Dario265]

Thanks for the info, I was reading the Holidays table section in the manual but doesn't control the year, somebody now if with CM 3.0 this is possible?

 

[avayafreakje]

Its not in cm3, but:

you could use variables in your vector. There is a variable called date of year...What you basiscly do is assign a value to your variable and use that variable. There are some big advantages for variables.

Just check the avaya website for the documentation.

You need call center customer options to use this feature.