mustang971
Programmer
I have 5 schools interconnected, the main school has a fujitsu 9600, all others have options, 2 have the repartee v.m. and one has the vsr voice mail, the other 2 share the repartee with the main bldg. The fujitsu analog ports provide the dial tone for the c.o. ports on all the other systems (via D.I.D progamming,etc.) All has always worked fine except the latest school that was added, which is also the only one that has the fujitsu analog port (c.o.'s) AND its own repartee. Problem is:
A couple times a day the c.o. ports on the option lock-up (not all at once, 1 here, 1 there, etc.) On the fujitsu the ports show up as lock outs(analog station), on the option it shows TERM HOLD (when i stat the line tn's associated with it), on the repartee, using the integration master to emulate a phone for the v.m. port it shows the line on hold (flashing quickly) all I do is use the integration master to see the phone emulation of the port and hit the line then hit release, then it clears, however it keeps happening. It seems like when somebody is in voice mail and hangs up, the repartee receieves what IT thinks is a hold signal, keeping the line on hold, so keeping the v.m. port busy and therefore locking it up on the fujitsu side. Any suggestions? Repartee had me change some settings a few months ago as far as integration since it is a unique integration and it seemed to work (however it WAS summer vacation at the time)Any sugesstions? I have already made sure on the fujitsu that the analog ports being used for c.o.s. have nothing but the basics in their c.o.s. (call-waiting tones,etc.) and i have tried supervision off and on, on the option.
A couple times a day the c.o. ports on the option lock-up (not all at once, 1 here, 1 there, etc.) On the fujitsu the ports show up as lock outs(analog station), on the option it shows TERM HOLD (when i stat the line tn's associated with it), on the repartee, using the integration master to emulate a phone for the v.m. port it shows the line on hold (flashing quickly) all I do is use the integration master to see the phone emulation of the port and hit the line then hit release, then it clears, however it keeps happening. It seems like when somebody is in voice mail and hangs up, the repartee receieves what IT thinks is a hold signal, keeping the line on hold, so keeping the v.m. port busy and therefore locking it up on the fujitsu side. Any suggestions? Repartee had me change some settings a few months ago as far as integration since it is a unique integration and it seemed to work (however it WAS summer vacation at the time)Any sugesstions? I have already made sure on the fujitsu that the analog ports being used for c.o.s. have nothing but the basics in their c.o.s. (call-waiting tones,etc.) and i have tried supervision off and on, on the option.
