Option 81C from the ground up. 2

[t1techcole]

We are about to install and configure an Option 81C and I remember way back when, that there were some worksheets available to help design the CDB, ACD etc. but am finding nothing when I search. If anyone has this type of information, I would greatly appreciate it.

 

[johnpoole]

not on the 81, used to be some around for smaller switches and key systems.. but i've never seen one on the 81.. mostly because it would be way to large to be much help.. if your replacing a switch, start with that data base and re-arrange it to fit inside the 81 box.. not that hard of a job, spend a little extra time on the cdb and push the max limits out in 87.. other then that, they come with a prettu decent cequ but look at that to make sure things are about where you want them.. i use my lowest number pri for local, and make my dch, route rlb etc match that, thenuse my higest number pri loop ld and do the same.. just easy to trouble shoot later

john poole
bellsouth business
columbia,sc

 

[pbxn]

And since it is new, and for ease of use and troubleshooting later, you can add the circuit numbers of your loops to the des of the route/dch. For me it makes it easier to call a ticket in instead of looking for your documentation.
And when naming my d-channels I put the d-channel location/description and the associated loop number (Location X - LP2. That speeds things up as well if you have a circuit down.
Another thing to consider, again this is my personal preferrance, to save up on 4 digit extension numbers, especially ones in your DID range, I program the ACOD's of my routes, the rollovers of my phones, and the acd pos id's to 5 digits instead of 4. This just free's up all of your possible extensions for later use.
You may also want to consider a dialing plan as well. If yuo have mulitple departments, document that dept. A has 2100 through 2150, etc. When I started here at the bank they had no structure like this at all. Thankfully they hired me on to blow it all the way and rebuild with new DID ranges etc. Now if some new hire comes in and they are working in Dept A, I know from my documentation that A equals 2100-2150 and print an ludn from that range.
It can be a pita to do, but as John said if you take your time, and do it in an organized way, the extra time you spend now will save you tons of time in the future.

 

[t1techcole]

Thanks for the great advice guys. This forum is awesome.

 

[GHTROUT]

Outstanding advice from 'pbxn'

The use of five-digit SCN/SCR DNs in places like KEY 01 'second lines' is very good advice. For example: IF Joe Manager's KEY 00 DN is 3456, then use DN 13456 on KEY 01. (assumes NPA-NXX+1000-1999 is not a DID/DDI number range)













~

http://www.GHTROUT.com/

 

[johnpoole]

make your clid choice early, with a did on key 0, default clid is scr 1234 0, if table 0 is showing did, and you want key 2 3 etc to show the did as clid key 1 scr 11234 d, shows the clid table of key 0

john poole
bellsouth business
columbia,sc

 

[johnpoole]

i agree with "t1".. i'm always amazed when managment has great ideas..

john poole
bellsouth business
columbia,sc