This happens to people using route 5 for outgoing calls. After dialing 9 and receiving the dial tone. users dial a number and it reverts back to dial tone again. If I hit 9 again it reverts to a fast busy. It is intermittent, but happens enough that customers with that TGAR complain.
It happens to different channels of the T-1 that are used by route 5. Doing a enhanced trace LD 80 I see that it happens on the following TN's in route 5. In 5 minutes of test calls it did it 6 times. What would be the common thing causing this. It is getting worse.
TN 002 19 MBER 2
TN 013 19 MBER 7
TN 013 20 MBER 8
TN 013 22 MBER 10
TN 018 20 MBER 12
Would it be a routing issue or telecom channels? When you dial 9 is that dial tone switch dial tone or Telco dial tone?
It happens to different channels of the T-1 that are used by route 5. Doing a enhanced trace LD 80 I see that it happens on the following TN's in route 5. In 5 minutes of test calls it did it 6 times. What would be the common thing causing this. It is getting worse.
TN 002 19 MBER 2
TN 013 19 MBER 7
TN 013 20 MBER 8
TN 013 22 MBER 10
TN 018 20 MBER 12
Would it be a routing issue or telecom channels? When you dial 9 is that dial tone switch dial tone or Telco dial tone?