jonttaylor
Technical User
Hi all,.
1st post here,. I have sketchy knowledge of the system here from an old colleague,. now I have been left in charge,. so bear with me if i dont seem clued up
For the past 2 weeks I have issues with some phones no longer being able to reach a certain overseas number.
From our Softex monitoring software I can see that calls made in the past from the problem extensions always used trunk member 58., and when logging a call this morning from a known working phone this uses member 57. Is there a way to reset trunk member 58?,.(This same member does get used for a great deal of other ougoing international/local calls with no issues, which baffles me further!)
Thanks For any help!
1st post here,. I have sketchy knowledge of the system here from an old colleague,. now I have been left in charge,. so bear with me if i dont seem clued up
For the past 2 weeks I have issues with some phones no longer being able to reach a certain overseas number.
From our Softex monitoring software I can see that calls made in the past from the problem extensions always used trunk member 58., and when logging a call this morning from a known working phone this uses member 57. Is there a way to reset trunk member 58?,.(This same member does get used for a great deal of other ougoing international/local calls with no issues, which baffles me further!)
Thanks For any help!