I have a DN: 3700, that rings 4 other DNs simultaneously (we use it for a really generic b.s. ACD queue). There has been a request to add one more phone to the list.
In ld 20, when I print out the 3700 DN, I get this:
REQ: prt
TYPE: dn
TYPE DNB
CUST
DN 3700
DATE
PAGE
DES
CUST 00
DN 3700
CPND
NAME ******
XPLN 26
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 019 0 00 14 KEY 08 H DES 0 20 SEP 2012
(2616)
TN 020 0 00 09 KEY 08 MARP DES LOC008 25 MAR 2009
(2616)
TN 011 0 00 13 KEY 08 DES LOC15 25 MAR 2009
(2616)
TN 007 0 00 13 KEY 08 DES 3601 25 MAR 2009
(2616)
What would I do, or where would I go to add another phone to the group? This was setup before I got here.
Thank you for all your help.
In ld 20, when I print out the 3700 DN, I get this:
REQ: prt
TYPE: dn
TYPE DNB
CUST
DN 3700
DATE
PAGE
DES
CUST 00
DN 3700
CPND
NAME ******
XPLN 26
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 019 0 00 14 KEY 08 H DES 0 20 SEP 2012
(2616)
TN 020 0 00 09 KEY 08 MARP DES LOC008 25 MAR 2009
(2616)
TN 011 0 00 13 KEY 08 DES LOC15 25 MAR 2009
(2616)
TN 007 0 00 13 KEY 08 DES 3601 25 MAR 2009
(2616)
What would I do, or where would I go to add another phone to the group? This was setup before I got here.
Thank you for all your help.