bigdave1980
Systems Engineer
Hi everyone,
Please forgive my ignorance but I do not usually work on Nortel/Meridian systems and I know very little about them. One of our customers has an Option 11 system, and following a power disturbance it appears to be faulty. I am going to try to attach a very short video if the forum will allow me to. The PSU has no DC light on (I don't know if it usually does have it on), the Batt light is on, and there is a loud click every second or so. The lights on all the installed cards flash at the same time very briefly every time we hear the click sound. Is this something that anybody has encountered before? I suspect that the PSU is damaged but I wanted to check before replacing it in case there was something else that could be the cause. I should add that I am not physically present at the site but can relay simple instructions to people who are. Is there anything we can get them to try please?
Thanks in advance for any guidance,
Dave
Please forgive my ignorance but I do not usually work on Nortel/Meridian systems and I know very little about them. One of our customers has an Option 11 system, and following a power disturbance it appears to be faulty. I am going to try to attach a very short video if the forum will allow me to. The PSU has no DC light on (I don't know if it usually does have it on), the Batt light is on, and there is a loud click every second or so. The lights on all the installed cards flash at the same time very briefly every time we hear the click sound. Is this something that anybody has encountered before? I suspect that the PSU is damaged but I wanted to check before replacing it in case there was something else that could be the cause. I should add that I am not physically present at the site but can relay simple instructions to people who are. Is there anything we can get them to try please?
Thanks in advance for any guidance,
Dave