Hi folks,
Back in July you guys very helpfully gave me the info to activate a DN enabling caller access to a VSDN menu which Ive set up and can access by dialling 7004. However, I've tried to make 7004 as my NIT 1 destination using LD 15 and, with the switchboard in Night Service, called in on the main number. But my call still follows the old routing which is to a hunt group with 5 extns in. No matter where or what I try/change I can't make my Night Service destination to be 7004. Obviously I've missed something out but, having trawled through the books, can't nail down the change I need to make. Any advice on this would be greatly appreciated. Thanks in advance. Dumb old guy!
Back in July you guys very helpfully gave me the info to activate a DN enabling caller access to a VSDN menu which Ive set up and can access by dialling 7004. However, I've tried to make 7004 as my NIT 1 destination using LD 15 and, with the switchboard in Night Service, called in on the main number. But my call still follows the old routing which is to a hunt group with 5 extns in. No matter where or what I try/change I can't make my Night Service destination to be 7004. Obviously I've missed something out but, having trawled through the books, can't nail down the change I need to make. Any advice on this would be greatly appreciated. Thanks in advance. Dumb old guy!