Option 11 mer mail

[Dweidmann]

I have system that is in use Option 11 rel 21 and the three card meridian mail hard drive has shot craps. The customer does not have install tape and as such I understand that the hard drive can't be replaced. I have system in storage with rel 25.30 and the NT6R16AA card option voice mail. I have booted this system and have all passwords but again have not got the original install tape for the voice mail. Is there a simple way to transfer data base from the rel 21 system to the rel 23 system controller so that I can get the customer up with the SCC and mail from the new system using their existing cards? If not would I have to duplicate the programming on the newer system and would I have to use the new cabinet or could I just change the mail and SCC?

 

[bdmcdonald99]

You need to have a vaild keycode to get the mermail to work with an option 11. They need to have the dongles match on the mail and pbx. I think you can install / restore your release 21 database onto the release 25 system and it will convert, BUT you need to make SURE you have eough TN's to accpet the database. Then ou could just program mailboxes on the Meridian mail by hand.

It's a phone system, NOT a clock!

 

[Firebird Scrambler]

As your Option 11 is at release 21.xx, then the CPU card must have a cartridge on it instead of a daughterboard?. If that is the case, then there is a way of changing the AUX ID to match the voicemail site ID.

It could be a simple case of swapping it over. I can't give out the method on this forum. Best to contact me off line if you still require any help.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[mikepbx1]

Changing the TID (for MerMail) is shown here:

http://pbxbook.com/meridian/o11tidfix.html

BUT, doing so is NOT a longtime solution, it's a "temporary workaround"!

http://pbxbook.com

 

[Dweidmann]

Thanks all, I just rebuilt the switch with the new SSC card and voice mail.