has been for me one of the greatest rewards in participating of this forum, thank you a lot[/blue] - That is what should be called "Freedom of Information in Action"[/blue].
You know what?!, I wish SOMEONE[/green] out there, with knowledge, authority, experience and integrity[/blue], would come up and start, chair and lead all of us in a FORUM to present and discuss the TOPIC of Computer Telephony Integration[/red] without party interest, just being smart, fair, and prudent.
The forum would have sub-topics like: (what else would you like to include?)[/green] (1)Can we take chance adopting CISCO's forklift approach to telephony, i.e., complete disregard for legacy? (2) Does Nortel have what it takes to compete with CISCO technical advances in dealing with data networks?; (3) Does everybody agree that Telephony works under a requirement of 99,999% reliabilty while for Data Network 99,9% is the best that has been achieved? (4)Can Computer Telephony be done: without the harzards of Microsoft's Ctrl+Alt+Del approach to solve problems, without Window's huge security problems; without such high frequency of software patching; without an agenda to make everything obsolete so fast; without any respect for the legacy of existing bullet proof applications that depend on OS software sold by Microsoft? (5) What top managers and CEO's think of starting integrating socially Lan managers and Telephone Engineers before trying to force down technology integration while it is been conducted by people with such different background, goals, attitudes and salaries?; (6) Wouldn't be better for the Baby Bells (Verizon, Bell South,..and CLECs too)to take the burden of providing Central Offices with dual ability to handle legacy calls and IP calls, and keeping for a while telephony and data network apart in the office environment until Lan Managers and Switch Engineers work their differences? (7) What role should play our Graduate Schools of Management(MBA/DBA/PHD programs) in order to form future managers with real sense of the role of technology, reasonable level of knowledge of the areas involved, hability to negociate and to lead.
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