Hi,
I have an Option11C system (Development PBX), supported by M-link. The application version is 6.01 and the M-link version is 5.03 (CCR is 3.55 - co-resident).
It crash several times. An when I connect Genesys CTI for testing, slow response were encountered. M-link response take more than 1 minute.
Anyone encounter this before? I was told problem might arise due to memory leak problem on M-link. I was recommended to upgrade the application version to 6.03 and that will make M-link version to 5.05.
Will that help?
Thanks.
I have an Option11C system (Development PBX), supported by M-link. The application version is 6.01 and the M-link version is 5.03 (CCR is 3.55 - co-resident).
It crash several times. An when I connect Genesys CTI for testing, slow response were encountered. M-link response take more than 1 minute.
Anyone encounter this before? I was told problem might arise due to memory leak problem on M-link. I was recommended to upgrade the application version to 6.03 and that will make M-link version to 5.05.
Will that help?
Thanks.