Opt 11c daily reboot 2

[mdl974]

Does anyone know what would cause the system to soft boot everyday by it's self?

 

[phonz1]

could be many things. A soft boot is an INI and if you go into the history you should find INI codes, and paste them here for us to look at!

LD 22
Prt AHST

 

[mdl974]

Here is is


DROL000 DAILY ROUTINE BEGIN
NWS LD30 BEGIN 10:11 4/11/2008

NWS501 4 : -0

NWS401 7 : -1 -5 -9

NWS301 -11 -12

NWS501 13 : -7

NWS401 16 : -7 -8

NWS401 18 : -5 -7 -15

DROL001 DAILY ROUTINE END
NWS LD30 END 10:12 4/11/2008

DROL000 DAILY ROUTINE BEGIN
TDS LD34 BEGIN 10:12 4/11/2008

DROL001 DAILY ROUTINE END
TDS LD34 END 10:13 4/11/2008

DROL000 DAILY ROUTINE BEGIN
CNF LD38 BEGIN 10:13 4/11/2008

DROL001 DAILY ROUTINE END
CNF LD38 END 10:13 4/11/2008

DROL000 DAILY ROUTINE BEGIN
AUDIT LD44 BEGIN 10:13 4/11/2008

VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:13:28 4/11/2008

AUD370 VSID 9 CUST --

AUD370 4020 VCE -- DTA -- CTN --

DROL001 DAILY ROUTINE END
AUDIT LD44 END 10:13 4/11/2008

DROL000 DAILY ROUTINE BEGIN
CCED LD135 BEGIN 10:13 4/11/2008

DROL001 DAILY ROUTINE END
CCED LD135 END 10:13 4/11/2008

VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:13:40 4/11/2008

AUD370 VSID 9 CUST --

AUD370 4020 VCE -- DTA -- CTN --

ESDA002 9 10:14:08 4/11/2008

CSA003 9 10:14:08 4/11/2008

VAS012 FAILED TO ENABLE APPLICATION
VSID: 9 APPL: VMBA REASON: REQUEST REJECTED

VAS012 FAILED TO ENABLE APPLICATION
VSID: 9 APPL: VMBA REASON: REQUEST REJECTED

BUG4111
BUG4111 : 9 00000009 2 0
BUG4111 + 10606DD8 10286D56 10284CB2 102849FE 10283C18
BUG4111 + 10283386 10D0FA3E 10D0E5DA 10D0E1D8 10D0E08C
BUG4111 + 10D0E024

VAS010 APPLICATION ENABLED
VSID: 9 APPL: VMBA

BUG4111
BUG4111 : 9 00000009 2 0
BUG4111 + 10606DD8 10286D56 10284CB2 102849FE 10283C18
BUG4111 + 10283386 10D0FA3E 10D0E5DA 10D0E1D8 10D0E08C
BUG4111 + 10D0E024

TIM000 10:24 4/11/2008 CPU 0

TRK153 3 0 0 6

TRK153 1 0 0 6

TRK153 3 0 0 5

TRK153 2 0 0 5

TIM000 10:39 4/11/2008 CPU 0

AUD000

 

[GHTROUT]

It hasn't rebooted yet. Should we wait


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[phonz1]

this must be right after the INI, after the INI, the system always does midnights, then we see your Mail come up also... there has to be some history before the midnights??

 

[mdl974]

I'll look for it and post it. Thanks

 

[dadz]

A list of the overlays that are run as the midnite routine will be helpful. Please post.

 

[mdl974]

Here is what I got from last night. The issue looks to be that the system is rebooting at random times in the mornings. I'll try to get more information from the site that uses this system. We manage 34 seperate sites so getting info about issues is sometimes hard!

% TIM000 23:00 4/11/2008 CPU 0
% AUD000
% AUD000
% TIM000 00:00 5/11/2008 CPU 0
% AUD000
% AUD000
% TIM000 01:00 5/11/2008 CPU 0
% NPR000
% NPR300
% NPR300
% NPR300
% PBXT DONE
% DROL001 DAILY ROUTINE END
% NPR LD32 END 01:00 5/11/2008
% DROL000 DAILY ROUTINE BEGIN
% NWS LD30 BEGIN 01:00 5/11/2008
% NWS501 4 : -0
% NWS401 7 : -1 -5 -9
% NWS301 -11 -12
% NWS501 13 : -7
% NWS401 16 : -7 -8
% NWS401 18 : -5 -7 -15
% DROL001 DAILY ROUTINE END
% NWS LD30 END 01:01 5/11/2008
% DROL000 DAILY ROUTINE BEGIN
% TDS LD34 BEGIN 01:01 5/11/2008
% DROL001 DAILY ROUTINE END
% TDS LD34 END 01:01 5/11/2008
% DROL000 DAILY ROUTINE BEGIN
% CNF LD38 BEGIN 01:01 5/11/2008
% DROL001 DAILY ROUTINE END
% CNF LD38 END 01:01 5/11/2008
% DROL000 DAILY ROUTINE BEGIN
% DUMP LD43 BEGIN 01:01 5/11/2008
% EDD000
% DB SEQ NUM = 3349
% CONFIG
% PHYSICAL MAP
% BCS TEMPLATE
% PBX TEMPLATE
% CUST
% ICI TBL
% ACUST
% CLID
% ROUTE
% LTN TN
% LTN LNK
% TN
% SCL
% ESN 00
% NCTL
% ACD
% CPK
% ESA
% ASNCH
% AML / ELAN
% VAS
% BG-TIME
% BG-CAT
% ARIES
% SYSP
% XPEC
% XTDT
% FTC
% MCAD
% FCAD
% FDCT
% LAPW
% TIME
% CPND
% CPND NM
% SPECIFIC DATA
% ALARM_MGT
% CHECKING
%
% RECORD COUNT = 0109
%
% Starting internal database backup
% to internal backup drive
% Synching drives
% Updating internal backup
% Backing up c:/p/sl1/direct.rec
% Backing up c:/p/disk.sys
% Backing up c:/p/os/diskoscc.sym
% Backing up c:/p/sl1/ovlrescc.sym
% Backing up c:/p/sl1/sl1rescc.sym
% Backing up c:/u/db/database.rec
% Backing up c:/u/db/config.rec
% Backing up c:/u/db/inet.db
% Backing up c:/u/patch/reten/reten.pch
% Internal backup complete
% All files are backed up!
% DATADUMP COMPLETE
%
% DROL001 DAILY ROUTINE END
% DUMP LD43 END 01:02 5/11/2008
%
% DROL000 DAILY ROUTINE BEGIN
% AUDIT LD44 BEGIN 01:02 5/11/2008
%
% DROL001 DAILY ROUTINE END
% AUDIT LD44 END 01:03 5/11/2008
%
% AUD000
%
% DROL000 DAILY ROUTINE BEGIN
% CCED LD135 BEGIN 01:03 5/11/2008
%
% DROL001 DAILY ROUTINE END
% CCED LD135 END 01:03 5/11/2008
%
% AUD000
%
% AUD000
%
% AUD000
%
% TIM000 02:00 5/11/2008 CPU 0
%
% AUD000
%
% AUD000
%
% TIM000 03:00 5/11/2008 CPU 0
%
% AUD000
%
% AUD000
%
% TIM000 04:00 5/11/2008 CPU 0
%
% AUD000
%
% AUD000
%
% TIM000 05:00 5/11/2008 CPU 0
%
% AUD000
%
% AUD000
%
% TIM000 06:00 5/11/2008 CPU 0
%
% AUD000
%
% TIM000 06:29 5/11/2008 CPU 0
%
% TRK150 1 0 0 1
%
% AUD000
%
% TIM000 07:00 5/11/2008 CPU 0
%
% AUD000
%
% TRK154 2 0 0 1
%
% TIM000 07:15 5/11/2008 CPU 0
%
% ERR4058
%
% TIM000 07:30 5/11/2008 CPU 0
%
% IOD318 02
% LOGI
% TTY #02 LOGGED IN 07:36 5/11/2008

 

[yyrkroon]

so far everything posted looks normal, nothing indicating an INI or SYS has taken place

 

[mdl974]

I think I might have some power problems in that building. I have to look at that. I will keep you all posted thanks for the help so far.

 

[phonz1]

I agree with yyrkroon, this is not a reboot at all! in fact after the midnite routines, the switch is running very clean!

 

[GHTROUT]

There is some evidence that something isn't perfect. Notice the first post of HST where MIDNs kicked in at 10:11AM

But that may just be an anomaly...


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[hawks]

I would look at the power like your doing because on the 4th that does look like the system just went through a start up. The history that you printed was clean but all that was from the 5th. Is this system on a UPS?

 

[allenmac]

What version of software are you running?

I just had a rebooting issue with an Option 11C Chassis system running rls 5.5

The vendor loaded a couple of patches, and then had me verify that There were no TTYs set at 1200 bps (TTY 1 & 2 were guilty, so I changed them).

After those changes, the system has been running clean for about a week now.

 

[mdl974]

Yes it is on a UPS and it has been swapped out. So I am looking at that too. Might have have a new one that is going bad. It's happened before! I'll also look to see what ver I am running on that one.

Thanks

 

[phonz1]

if you had power issues however, the pbx would tell you that
with WPR codes, I haven't seen any on what you've shown us. I agree that you probably reloaded on the 4th, but you haven't shown us any issues since, and without any INI codes prior to 10:11 pm on the 4th, we can't really tell you much!

 

[DamovoCH]

I had a bad UPS a couple of weeks ago and this one switched off the power to M1 and brought it back after a few seconds. It was also once a day. If you are able to take a look at the debug logfile you should see the reason for the reboot.



Best regards from Switzerland,
Mike

 

[mdl974]

Here it happend this morning to me. From what my users tell me it might involve our PA system as well. It is only happening when they go to a different bell scheduale day and a few hours in to it the phones reboot.

Here is the asht file from this event

Thanks in advance!!!!!

% SYS000 000400 000000 000000 000000 CPU 0
% SYSDB RLS/ISS: 2318 LOADED FROM C: DATE/TIME: 7/11/2008 01:01:48 RECS: 109 SEQ
NO: 3351
% SYSLOAD RELEASE 23.18
% INI000 00000000 10 10 01 00000000 00000000 00000000 00000000 ? 00000000
% SDL5202
%
% DSET000 DOWN LOAD 1547 0 172 2 0 0 0 64893
%
% INI002 00000088
%
% INI003 000000B0 000000B4 000000B8 000000CE
%
%
% >
% XMI002 XFIL 1
%
% XMI002 4 XDLC
%
% XMI002 6 XDLC
%
% XMI002 8 XDLC
%
% XMI002 10 MMAIL
%
% XMI002 11 XDLC
%
% XMI002 13 XDLC
%
% XMI002 15 XDLC
%
% XMI002 17 XMLC
%
% XMI002 18 XDLC
%
% XMI002 1 XUT
%
% XMI002 2 XUT
%
% XMI002 5 XDLC
%
% XMI002 7 XDLC
%
% XMI002 12 XDLC
%
% TRK156 1 0 0 3
%
% TRK156 2 0 0 6
%
% CSA001 9 10:10:58 7/11/2008 9
%
% TRK156 3 0 0 3
%
% DROL000 DAILY ROUTINE BEGIN
% NWS LD30 BEGIN 10:11 7/11/2008
%
% NWS501 4 : -0
%
% NWS401 7 : -1 -5 -9
%
% NWS301 -11 -12
%
% NWS501 13 : -7
%
% NWS401 16 : -7 -8
%
% NWS401 18 : -5 -7 -15
%
% DROL001 DAILY ROUTINE END
% NWS LD30 END 10:12 7/11/2008
%
% DROL000 DAILY ROUTINE BEGIN
% TDS LD34 BEGIN 10:12 7/11/2008
%
% DROL001 DAILY ROUTINE END
% TDS LD34 END 10:12 7/11/2008
%
% DROL000 DAILY ROUTINE BEGIN
% CNF LD38 BEGIN 10:12 7/11/2008
%
% DROL001 DAILY ROUTINE END
% CNF LD38 END 10:12 7/11/2008
%
% DROL000 DAILY ROUTINE BEGIN
% AUDIT LD44 BEGIN 10:12 7/11/2008
%
% VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:13:06 7/11/2008
%
% AUD370 VSID 9 CUST --
%
% AUD370 4020 VCE -- DTA -- CTN --
%
% DROL001 DAILY ROUTINE END
% AUDIT LD44 END 10:13 7/11/2008
%
% DROL000 DAILY ROUTINE BEGIN
% CCED LD135 BEGIN 10:13 7/11/2008
%
% DROL001 DAILY ROUTINE END
% CCED LD135 END 10:13 7/11/2008
%
% VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:13:18 7/11/2008
%
% AUD370 VSID 9 CUST --
%
% AUD370 4020 VCE -- DTA -- CTN --
%
% ESDA002 9 10:13:46 7/11/2008
%
% CSA003 9 10:13:46 7/11/2008
%
% VAS012 FAILED TO ENABLE APPLICATION
% VSID: 9 APPL: VMBA REASON: REQUEST REJECTED
%
% VAS012 FAILED TO ENABLE APPLICATION
% VSID: 9 APPL: VMBA REASON: REQUEST REJECTED
%
% BUG4111
% BUG4111 : 9 00000009 2 0
% BUG4111 + 10606DD8 10286D56 10284CB2 102849FE 10283C18
% BUG4111 + 10283386 10D0FA3E 10D0E5DA 10D0E2B2 10D0E08C
% BUG4111 + 10D0E024
%
% VAS010 APPLICATION ENABLED
% VSID: 9 APPL: VMBA
%
% TRK154 2 0 0 1
%
% TRK153 3 0 0 6
%
% TIM000 10:24 7/11/2008 CPU 0
%
% TRK153 1 0 0 6
%
% TRK150 3 0 0 6
% LOGI
% TTY #02 LOGGED IN 10:38 7/11/2008

 

[yyrkroon]

Power on Reset - you system lost power. Either you have a faulty power supply or there's a problem with the outlet where's its plugged into.

 

[Firebird Scrambler]

Can you go into "pdt" and key in rdtail all. This will tell you what's been happening during the past Month. Paste the captured data please?.

All the best

Firebird Scrambler
Meridian Programmer in the UK

Useful Nortel forum at

http://www.tspforum.com

If it's working, then leave it alone!.