Ops client not launching 3

[drsmith45]

Hello Everyone, we recently upgraded Our Enterprise Manager
to 6.0 and Ops Manager
now we have a Issue with launcing the Ops client
we get a Java error we have reset the server and tried restarting the apache and Enterprise manager service
and get the same
(see java console error window for messages)
It worked for a week after the upgrades and now we have this Issue any Insight is appreciated !

 

[paterson]

The old Ops Client is no longer available as a direct login. You must log into the Enterprise Manager first.

http://<ipaddress

of server>:9090 will get you to the proper login.

_______________________________________________________________

If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?

 

[drsmith45]

Hello Paterson, thanks for your reply
we can launch Enterprise Manager and we click on configuration and then Ops manager when we get the error

 

[kwbMitel]

At a guess your server has 2 NIC's and the OPS application is launching against the wrong NIC. This fails Licensing authentications and OPS won't launch.

If my guess is right, disable the 2nd NIC and relicense Eman.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[paterson]

Try clearing all cache and history. Did you recently upgrade java?

Here are the minimums for the client software:

• Windows 2000
Professional SP4,
Windows XP Professional
SP2, or XP Home SP2
• Microsoft Internet
Explorer 5.5 SP2
• Java Runtime
Environment 6.0
• TightVNC 1.2.9 (available
on the installation CD)


Are you on the Enterprise Manager server when you launch the client? I have had issues with accessing OPSMAN when using the server itself. Have not figured out what fixes the issue yet.

_______________________________________________________________

If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?

 

[slapin]

Uninstall all Java from your client computer. Then go to

http://<em_server>:9090/jsp/ClientResources.jsp

and install Java from there.

At least it fixed issues I had after upgrade.

 

[drsmith45]

Hello Everyone, Thank you very much for your Help
it ended up restarting and starting services
for Enterprise manager em/mns